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Business Profile

Insurance Companies

Globe Life Insurance Company of New York

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Globe Life Insurance Company of New York's headquarters and its corporate-owned locations. To view all corporate locations, see

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Globe Life Insurance Company of New York has 7 locations, listed below.

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    Customer Review Ratings

    1

    Average of 16 Customer Reviews

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    Review Details

    • Autumn S

      Date: 07/11/2025

      I am writing to express my frustration regarding a supplemental policy. I work for a doctor's office, When I contacted them, they refused to provide claim information over the phone, stating that I needed to use their portal.However, when I informed them that I was unable to create an account on the portal and asked for assistance with registration, the representatives became very unhelpful and hung up on me twice. This experience has been very disappointing, and I hope this issue can be resolved soon.

      Globe Life Insurance Company of New York

      Date: 07/15/2025

      We are so sorry to hear about your experience. We invite you to to contact *********************************************************************** or ************ for help creating an account. Please specify that you are in ********. Again, we are so sorry that you have been inconvenienced and hope to hear from you soon.

    • Sharisse J

      Date: 06/13/2025

      Ive requested to cancel and send my check- and im always being passed around. Im tired of calling for ppl not to understand what im saying. I get different info regardless of ho i speak to. This need to be shut down

      Globe Life Insurance Company of New York

      Date: 06/20/2025

      Please accept our sincere apology for this cancelation issue. If this issue is still unresolved, please email us directly at *********************************************************************** with your full name, policy #, phone #, and the best time to contact you. Well have a supervisor reach out to you.

    • Todd S

      Date: 03/28/2025

      Forcing individuals to mail in a letter requesting to cancel is a joke. A customer should be able to simply cancel over the phone.

      Globe Life Insurance Company of New York

      Date: 04/03/2025

      ****, please accept our sincere apology for this cancelation issue. If this issue is still unresolved, please send us an email with your name, reason for your inquiry, policy number, phone number and the best time to contact you to ***********************************************************************. Well have a supervisor reach out to you for a resolution. We're sorry for the inconvenience this has caused you and we look forward to hearing back from you soon.

    • Mona K

      Date: 02/17/2025

      Was quoted a price for Life Insurance and a month later received a letter stating the price would be almost $20.00 more. Called and spoke to a representative and told her I wanted to cancel the policy. She advised me to keep it until I had gotten another. Told her no and to go ahead and cancel the policy. Which I thought had been done. About 3 months later they had taken 2 payments out of my account. Called and was told I would have to file a refund request via email. Which I did! This has been an ongoing issue since August. Still no refund and keep being told it's under review.

      Globe Life Insurance Company of New York

      Date: 02/20/2025

      ****, please accept our sincere apology for this cancellation issue. If this is still unresolved, please send us an email with your name, policy number, reason for your inquiry, phone number, and the best time to contact you to ***********************************************************************. We'll have a supervisor contact you to resolve this to your satisfaction. We apologize for the inconvenience this has caused you and look forward to resolving this issue as soon as possible.

    • Elizabeth M

      Date: 10/31/2024

      Payment due dates are too close to the day the bill arrives by mail. The payment website is impossible to navigate, They give the wrong payment web address, and when you try to sign in to the correct one, there is a run around. Contacting customer service does no good. Correspondence is ignored. Today, the website claimed I had to re-register to pay. I put in all the information--all correct--and received a message the information could not be validated. My payment will likely be late through the fault of the company, not mine. I want to pay online. Their site will not let me,

    • Nicole S

      Date: 08/26/2024

      Pay for reinstatement in December 2023 policy has yet to be reinstated getting the runaround funds have not been returned.

    • Cesar Y

      Date: 08/15/2024

      My wife got a call from this company, twice in a row. She returned the call, and a man picked up. When this guy realized it was a only Spanish call he hung up. I tried calling several times to make sure this was not an emergency. They guy answer saying this " bro, please stop being a psycho, and handle your f$%# woman" them hung up.What a shame of company this is ....

    • Martin F

      Date: 06/26/2024

      False advertising, Guarantee acceptance then deny you on any whim. if your 70 or older good luck getting insured. I wouldn't recommend them to anyone.

      Globe Life Insurance Company of New York

      Date: 07/01/2024

      ******,we apologize that our Globe Life coverage didn't meet your expectations. Our top priority is providing various types of affordable financial coverage to our customers and we're sorry we were not able to provide that for you. If you still have questions regarding our coverage, please email us at ******************************************** with a phone number and the best time to contact you.  We'll have a representative reach out to you.

    • Aisha A

      Date: 04/12/2024

      They Getting Over On People 2018 I Did The Policy Paid Over Thousands Of Dollars,For Me Canceling The Policy I Will Receiving A $100.00 Within 7 To 14 Days And She Maybe It Will Take Months I Get.Getting Over Hard Working People

      Globe Life Insurance Company of New York

      Date: 04/18/2024

      *****,please accept our sincere apology that your experience with Globe Life didn't meet your expectations. Customer satisfaction is a top priority for Globe Life and if we've failed in this area,we are very sorry. If you still have an unresolved issue please send us an email with your name, policy number, and details of your experience to [email protected] to your feedback provides us with a way to improve our process of securing financial protection for our customers. Thank you for reaching out to us and we look forward to hearing back from you soon.

    • Sandra M

      Date: 03/28/2024

      The company operates like a scam. I've had to call three times to cancel policies. Each time they claimed to not know why the policy didn't cancel.

      Globe Life Insurance Company of New York

      Date: 04/04/2024

      ******,please accept our sincere apology for this cancelation issue. Customer satisfaction is a top priority for Globe Life and we're sorry we've failed in this area. If this issue is still unresolved, please send us an email with your name, reason for your inquiry, policy number, phone number and the best time to contact you to *******************************************************. Well have a supervisor reach out to you for a resolution. We're sorry for the inconvenience this has caused you and we look forward to hearing back from you soon.

    Globe Life Insurance Company of New York is BBB Accredited.

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