Reviews
This profile includes reviews for West Texas Exteriors, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJan G
Date: 02/16/2025
5 starsJan G
Date: 02/16/2025
**** was so helpful and was quick to remedy our situation. His company has done jobs for us in the past and this job, as in others, were done quickly and efficiently. I would highly recommend his company. Thank you for a job well done!
West Texas Exteriors, Inc.
Date: 02/18/2025
**** thank you for your review. You were a pleasure to work with. We hope you will continue to use us in the future!Review fromPam K
Date: 07/08/2024
5 starsPam K
Date: 07/08/2024
I think West Texas Exteriors is great! They have always responded promptly to the very few calls I have made to them. The siding they put on my house is 10 years old and still looks as good as the day it was installed. Friendly, excellent service, nice people. I highly recommend them. Thanks, West Texas Exteriors!West Texas Exteriors, Inc.
Date: 07/09/2024
***, we always appreciate your business. Thank you for your positive and honest review!Review fromTommy J
Date: 10/30/2023
5 starsAbsolutely the best contractor I have ever worked with. We had them put metal siding on and was so pleased with the price and the job done that we called them back to put a metal roof on. Both jobs were done in a very timely and professional manner. ******************* is a very personable and honorable man.Should I have a need for any other services they provide in the future I will call them first.Review fromB. D. H
Date: 07/27/2023
2 starsB. D. H
Date: 07/27/2023
I had seven windows and siding put on the front of my house. After the crew finished the job, I delayed releasing the payment from the loan company. I assumed the owner would come and inspect the job. I waited and eventually got a message asking when I was going to authorize the payment. I replied that I was hesitant to do so because there were several things that needed to be done and the quality of the work was questionable. I reluctantly authorized the payment and never heard from them again. They never inquired as to what my concerns were. I just let it go. Recently, I noticed that two of the windows were leaking. The water damage had been hidden from my view by curtains. I called W.T.E. and they said they would have someone come out and look at it in days to months, they were very busy. Besides the water damage there were several things that were just not done well that I am not going to list because this review is long enough. I am extremely disappointed. Im trying to be restrained but ** really not happy right now. I spent all that money that I really dont have for a subpar job at best. W.T.E. seems to have good reviews and the owner said he wanted to do the job right, I guess Im the unlucky one. I think the problem was the crew he contracted with. To end on a positive note, I did get a new shower different installer that I was 100% satisfied with.West Texas Exteriors, Inc.
Date: 08/02/2023
Hey *****, this is Destiny. I do not have any notes on your account in regards to your phone calls. We absolutely do guarantee our work. I will get someone out there ASAP. Thank you for bringing this to our attention.West Texas Exteriors, Inc.
Date: 08/02/2023
*****, you are the luck guy, because you allowed us to do the work. I had no idea about these issues. We will be out there tomorrow to remedy work. Please call me if you have any questions.West Texas Exteriors, Inc.
Date: 08/02/2023
***** after looking at the job, we deserve the bad review. This is not what our customers have expected from us. I am terribly sorry and we will get it resolved.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.