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Business Profile

Trademark Consultant

Trademark Engine, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trademark Consultant.

Reviews

This profile includes reviews for Trademark Engine, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Trademark Engine, LLC has 2 locations, listed below.

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    Customer Review Ratings

    2.05

    Average of 152 Customer Reviews

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    Review Details

    • Brad B

      Date: 09/09/2024

      Had no idea when I used them that i would be automatically enrolled in "trademark monitoring". I have repeatedly attempted to cancel this service but continued to be billed. There is no way to delete payment information from their website either, and it is impossible to get ahold of their customer service. This goes beyond "poor customer service" and seems downright illegal.

    • kelsey w

      Date: 09/03/2024

      I paid for them to submit wrong information & then they tried to upsell me to correct it. Not sure what service they actually provide as they said "one you signed the submission, you agreed that it was your responsibility, not ours"...

    • Aimee K

      Date: 08/27/2024

      I paid them A LOT of money to trademark a logo in September 2023. I paid EXTRA for Trademark Engine LLC to make sure that my logo did not already exist. As they said it didn't, I proceed with their services to start the trademark process.
      Just found out today (while Trademark Engine was notified 3 MONTHS AGO) that my intended logo cannot be trademark as it was already previously existing.
      DO NOT USE THIS COMPANY. IT IS A SCAM. THE SEARCH I PAID FOR WAS CLEARLY NEVER DONE.

    • Javier L

      Date: 08/20/2024

      Stay away from this company.
      1. I spent over $250 with trademark engine, my credit card was immediately cloned.
      2. Their customer service NEVER answers the phone.
      3. They tell you that they conduct a research of your trademark but they are not efficient.

    • miah a

      Date: 08/14/2024

      They are criminals---do NOT use this service. They suddenly will charge you a recurring fee of $350 that must be buried in an attachment that was not sent. Terrible and depressing company

      Trademark Engine, LLC

      Date: 08/26/2024

      We understand your concerns regarding the fees and apologize for any confusion. Please be assured that the $350 fee mentioned is a standard charge set by the government for all trademark applications, which applies equally whether you file independently, through legal representation, or via our automated service. We take care to ensure that all costs are explicitly outlined on our website, with detailed explanations provided during the questionnaire, checkout stages and in the welcome email after the order is processed. Our commitment to transparency is paramount, and we regret any misunderstanding regarding the fees. We appreciate your feedback and thank you for choosing Trademark Engine for your trademarking needs.

    • Kevin S

      Date: 08/13/2024

      No stars. Dishonest billing machine. Signed me up for things I didn’t want. When I cancelled the trademark filing they continued billing $175 me every 3 months for monitoring the trademark that wasn’t filed. Stay away.

    • Bahruz A

      Date: 08/07/2024

      this company is joke. I had very bad experience with them

      Trademark Engine, LLC

      Date: 08/14/2024

      We appreciate you taking the time to provide feedback on your experience with Trademark Engine. We sincerely regret any inconvenience you may have encountered. Our records confirm that your trademark application was processed and filed with the United States Patent and Trademark Office. To better understand and address your concerns, we would be grateful if you could provide more details about the specific issues that led to your dissatisfaction. We are committed to ensuring that all customer interactions with our support team are effective and conclusive, and it is our understanding that previous communications were resolved. Your additional insights are invaluable to us as we strive to improve our services.

    • Avijit D

      Date: 08/05/2024

      Don't use. Awful customer support. Won't respond to emails and will only take cancellations on the phone. That still didn't work and I was getting nowhere so I just have their charges blocked on my credit card but they continue to try to charge me.

      Trademark Engine, LLC

      Date: 08/26/2024

      We appreciate you taking the time to share your concerns with us.

      Ensuring the security of our customers is a top priority, which is why we handle cancellations exclusively over the phone. We understand this may have caused some inconvenience, and for that, we sincerely apologize. Our records indicate that our customer care team made multiple attempts to contact you without success.

      However, we have confirmed that your subscription has now been canceled, and you will incur no additional charges. We are sorry for any inconvenience you may have faced and are grateful for your patience and understanding. Thank you for choosing Trademark Engine for your needs.

    • Joseph S

      Date: 06/21/2024

      The reviews are all correct. They are awful, but even worse, they don't care that they're awful. They submitted my Trademark application incorrectly and therefore it was rejected by the USPTO. Since then they have referred me to SwyftLegal which I am not even certain is a real company, as no-one has ever answered the call or returned a message. I too, had a meeting scheduled for 11 AM today to speak with SwyftLegal and they are a no show. I am out $1,200.00 and taking it to the State Attorney today. It's a shame that you come into this with a sense of pride that you are finally moving forward on your goal of obtaining a Trademark on your idea(s), and slowly but surely they work to defeat your desire to push forward with their never ending run around. Stay away, very far away. I will come back to update the outcome of my talk with the State Attorney.

      One last item, take screenshots of you chats with their support. They will block your ability to see them.

      Trademark Engine, LLC

      Date: 08/26/2024

      We sincerely apologize for the inconvenience you have experienced with our services.

      It is always our goal to provide exceptional service. Please know that your concerns have been addressed with the utmost seriousness and corrective measures have been implemented to ensure that such an issue does not recur. We deeply value your patronage and trust in our company, and we are committed to restoring your confidence in our services. Thank you for bringing this matter to our attention, and we look forward to the opportunity to serve you better in the future.

    • Nathan M

      Date: 06/11/2024

      Applied for a basic trademark on February 17th of 2024 under the "Express" option. It is now June 11th and my trademark request randomly gets put on Hold and then when I submit a ticket or speak to an agent they tell me I have to call SwyftLegal who then tells me they will remove the hold. I have been advised to speak to a swyftlegal lawyer twice and each time I applied for the Calendly link, no lawyer showed up on the call at the appointed time. It is such an egregious scam and there is seemingly no easy way to get a refund for the services. Their customer service is only able of saying one thing and that is to contact Swyft Legal and then Swyft does something which removes the Hold status and then it just changes back for no reason. One of the worst pyramid schemes on the Internet. BEWARE using them. Just go to the USPTO website or contact a real lawyer. STAY AWAY.

      Trademark Engine, LLC

      Date: 06/13/2024

      Hello!


      Thank you for providing feedback about your experience. We're sorry to hear that you're having difficulty with your application. We partner with Swyft Legal to give customers an avenue for legal support, as we cannot provide legal advice ourselves. Swyft Legal has it's own customer service and support, which is why our agents refer you to their channels. However, we share your concern if you have scheduled appointments and they have not been met. We will be coordinating with them to determine the cause of this delay to prevent future issues. We also see that your order has been cancelled at your request. We're sorry the experience was a negative one for you, but we wish you success with your trademark in the future.

    Trademark Engine, LLC is NOT a BBB Accredited Business.

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