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Business Profile

Trademark Consultant

Trademark Engine, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trademark Consultant.

Reviews

This profile includes reviews for Trademark Engine, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    2.05/5 stars

    Average of 152 Customer Reviews

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    Review Details

    • Review fromRyan E

      Date: 07/11/2025

      1 star
      Misleading Fees & False Claims About USPTO Requirements I used Trademark Engine to file a simple logo trademark. Their interface was basic but functional — until I got to the "class description" section. Without clear consent, they added a $100 “***** Legal review fee” and made it seem like this was required by the USPTO. When I called to dispute it, I was told — flat out — that “the USPTO requires them to charge this fee.” This is false. The USPTO charges $250 per class — period. There is no requirement for third-party review, no mandated partner, and no legal add-on needed to file. This kind of predatory upselling takes advantage of first-time filers who assume they’re dealing with an official process. It's dishonest, exploitative, and undermines trust in legitimate trademark services. They refused a refund for something that should never have been charged. Avoid this company unless you're comfortable navigating legal gaslighting.




      Trademark Engine, LLC

      Date: 07/15/2025

      Were sorry to hear about your frustration and appreciate the opportunity to clarify.


      The $100 fee in question is not a *****-mandated charge, nor do we present it as such. If it was communicated otherwise, we sincerely apologize for the miscommunication. Since your application was filed, the ***** has updated its fee structure, and this change may have contributed to confusion during your interaction with our teampotentially leading to incorrect information being shared about the nature of the fee. We are addressing this internally to ensure better clarity moving forward.


      At the time your application was filed, the ***** offered two pricing tiers: $250 per class for TEAS Plus and $350 per class for TEAS Standard. Our standard rate was $350 per class, and when we were able to file under TEAS Plus, we retained the $100 difference to cover the additional preparation and processing required to meet the more detailed TEAS Plus criteria. This pricing structure was clearly disclosed on our website.


      We appreciate your feedback and remain committed to transparency in all aspects of our service.

    • Review fromTim F

      Date: 06/25/2025

      1 star
      What a nightmare it has been trying to work with this company. I took a chance and went with TrademarkEngine but it turned out to be an extremely bad decision. This is not a company that will simply ask for your trademark information, work out any issues, and then file the trademark. Everything is automated. After a month or two they send you an email stating there is an "issue" with the application, and you can "purchase" a consultation to review the information. I declined to "purchase" a consultation and provided more information about my trademark than would normally be expected. I've purchased houses that required less paperwork than I have provided to trademarkengine. A few months later, I received the same exact response. "After a review of your application we found some issues". These are the same exact issues that they previously found. Once again they state that if I want to talk about the issues, I can "purchase a consultation". I do not like to use the word "scam" because people tend to throw the word around way too much. However, at this point I cannot think of a better word to describe trademarkengine. I've wasted several months working with this company, and I couldn't be more disappointed. STAY AWAY FROM THIS ONE, PEOPLE.

      Trademark Engine, LLC

      Date: 06/30/2025

      We're sorry to hear that your experience did not meet your expectations. Our team provided a full refund and cancellation in response to your concerns, and we hope that resolution was helpful. The recommendations you received were not automated but prepared by licensed attorneys based on the specific details of your trademark class. Our goal is to support accurate and successful filings, and follow-up notices are part of our effort to ensure nothing is overlooked in that process. We appreciate your feedback and are always working to improve the clarity and effectiveness of our communications. If you have any further concerns, we’d be happy to assist directly.
    • Review fromBrandon S

      Date: 05/31/2025

      1 star
      Unnapproved charges, no follow up emails this thing is a complete scam please avoid. im trying to figure out how to get my money back.

      Trademark Engine, LLC

      Date: 06/02/2025

      We're very sorry to hear you feel this way and completely understand your frustration regarding the charges. We want to be transparent and helpful in resolving this.


      To clarify, the charges made were for the services and government filing fees you selected during checkout. This included a $350 **************** filing fee, a $100 legal fee for attorney review, and a $448 service package which covered the Standard Package, Express Processing, and a Comprehensive Trademark Search. All fees and subscription details are disclosed throughout the order process, with the ability to opt out before finalizing.


      We also want to sincerely apologize if you felt there was a lack of follow-up. The emails we received from you came in after business hours on a Friday and throughout the weekend. We attempted to reach you by phone to discuss the situation and are still more than willing to assist in resolving any outstanding concerns, including reviewing refund eligibility where applicable.

    • Review fromJoshua T

      Date: 05/01/2025

      1 star
      Run. So many hidden fee's and convoluted process to request a refund. The enroll you in recurring memberships by hiding it in the fine print. I paid for 48 hour processing and its been 3 weeks with update or ability to talk to anyone on their team about my trademark. Just run.

      Trademark Engine, LLC

      Date: 05/02/2025

      Thank you for your feedback. Were sorry to hear about your dissatisfaction and appreciate the opportunity to clarify.

      Our subscription options and associated fees are clearly displayed throughout our website and during the checkout process.

      Upon review of your account, we can confirm that all subscription services were successfully canceled and a refund was issued for the only subscription charge incurred. Additionally, your refund for rush processing was processed. We acknowledge the processing delays caused by an unusually high order volume, and we appreciate your patience as your order moves forward.

      We are committed to continuously improving our service and ensuring every customer receives the support they need. Should you have any further questions, please feel free to contact us directly.

    • Review fromJordan d

      Date: 04/02/2025

      1 star
      Absolutely a horrible business and experience. I've had a trademark application in the works for over 6 months. I have had to constantly contact them to find out the status of the application only to be told there something that is needed or that they just "missed it". It has eventually resulted in them refunding fees because we rolled into a new year and a new ***** policy change and then I'd have to resubmit and restart the application. They are refusing to "prioritize" my application acknowledging they've messed up, but unfortunately to prioritize my application, they want another $100. They are refusing to give me any sort of compensation for the colossal mess-up and delay's they've caused me and my business.
    • Review fromJane D

      Date: 02/24/2025

      1 star
      This company double-billed me, then failed to file correctly. They first created two separate accounts on their web portal and billed me a boatload for both of them, despite my pointing out that I had been billed twice and had provided all the specimens they requested. Despite my paying for "express" service, they took four months to sort out the error with the doubled application. They also made basic errors on the application that an office assistant earning minimum wage would have avoided.
    • Review fromLori D

      Date: 02/06/2025

      1 star
      I agreed to a $49 and $59 charge. Within eight additional days they added $60, $350, $199, $175 charges to my credit card, totaling $784 of unauthorized charges! Two of these charges are labeled as collection fees, and the other two are labeled as subscriptions. They will not let you remove the credit card on file until you add an additional card. So for a total of $892 charged my credit card, my application was denied anyway. I have received nothing but remorse from this company.
    • Review fromHenry S

      Date: 02/06/2025

      1 star
      Bought Trademark package with the understanding that it covered everything. I was afterwards told to pay an extra $250. When I called, they said that was normal. I told them I understood that the initial payment should cover everything. They refused to refund me the money and closed my case. After that, they denied my bank account for more money.
    • Review fromChirag A

      Date: 01/07/2025

      1 star
      Total scam. I don't know how they are in still in business. As soon as you pay the fee, they sign you up for bunch of other monthly fees that you didn't agree to. They don't follow through with USPTO, simply submit your application and when it get's rejected because they bungled your application, they simply raise their hands.
    • Review fromAlan W

      Date: 01/03/2025

      1 star
      Slimy
      ******** in a hidden subscription and so hard to cancel.
      I would not recommend

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