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          Reverse Mortgage Solutions, Inc. has 7 locations, listed below.

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            Customer ReviewsforReverse Mortgage Solutions, Inc.

            Reverse Mortgage
            HeadquartersMulti Location Business
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            3 Customer Reviews

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            • Review from Cassie H

              07/09/2023

              This company should be looked into for robbing elderly people of their homes. Robbery at its finest. They stole my elderly parent’s home right from underneath of them. Please please stay away from this company you will LOSE! Judgement will come to this company in more ways than ONE!
            • Review from Christian B

              10/26/2021

              If I could leave negative stars I would. There is a reason this business changes its name every 3 months. First of all, you should not use a mortgage company that when you first get on the phone with them that they have to advise you that you are speaking to a debt collector. Thats a sign. These company deemed my mothers house vacant, came out and changed the locks on her and did over $100 in damage to her house changing the locks. They charged me over $1000 worth of fees from everything from landscaping to an appraisal fee and title check that I did not authorize. If you absolutely hate your kids and want to get back at them once you are gone then you should by all means get a reverse mortgage through these clowns and let your kids have to fight with them on a weekly basis. That will teach your kids......
            • Review from Kathleen N

              09/23/2021

              I am in need of help with a mortgage company above that is showing bad business practices and needs to be reported. The company was transferred from, "XXXX" to RMS on, July 1st, 2021. They are going to transfer, too," PHH Mortgage Services starting, October 1st.2021. The problem I am having with, RMS, is that they are holding onto money that was paid by our insurance company for a fence repair in the amount of, $1290.12. I have submitted to them all paperwork they have asked for at least 3 times now but still haven't received our funds. I have called numerous times and get someone different each time. When I request to speak to a supervisor, they ask me why I want to talk to a supervisor and refuse to transfer me to one. When I call to leave a message, they tell me someone will get back to me in the next 2 to 3 days, but no one ever does. When I send the required paperwork they request,(certified), still no follow-through or call back. This has been going on since the middle of May when the fence came down and we still have not been paid back what the insurance has deemed due to us. I have been in contact with, ***** ***** claim dept. and they have been very helpful and do not understand what is going on with this company. After many calls inquiring about this matter, I was then told that I supposedly have a "File Owner" who is handling this. This is the first I had heard of this in the previous 3 months. I was finally transferred to her on, September, 13th,2021. On this call, we went over everything I had previously sent and a check that needed one more endorsement. All this was corrected while still on the phone with, XXXXX so that I could be sure nothing else was going to delay this further. After receiving my, certified receipt back today, I called again to speak with my, "File Owner", XXXXX. I left a message again but was told on the recording that she would get back to me in the next 2 to 3 days. Meanwhile, the company is going to be transferred over to, " PHH Mortgage Services" on, October 1st. 2021. I need help!! This has been a vicious circle with no end in sight! Thank you for your time in this matter. RMS address listed below as bad practice company: Reverse Mortgage Solutions, Inc. 14405 Walters Road, Suite 200 Houston, TX. 77014 also: PO Box 690230 San Antonia, TX 78269-0230

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