Reviews

Review Details

• Review fromM S P

  Date: 10/06/2023

  1 star
  I have in writing from Graham Management that they have no policies and procedures governing the holding of HOA Board meetings, creating and posting HOA Board meeting minutes and holding elections. Our HOA election last year was flawed in 4 ways: incorrect roster of eligible voters, unable to print or count emailed ballots, wrong number of seats up for election (due mistake earlier) and one candidate was not listed on the ballot. The Community Manager for ******** ***** HOA is very disrespectful of the residents at meetings and on phone calls.

• Review fromAmelia Q

  Date: 08/02/2023

  1 star
  They are petty, disorganized and difficult to work with. I would be embarrassed to work for this company.

• Review fromlarkin e

  Date: 02/22/2023

  5 stars
  Jessica Delgado was very helpful getting our request for a storage building approved quickly in River Forest. Larkin Etheridge

  Graham Asset Management, Inc.

  Date: 02/24/2023

  Thank you so much for the positive feedback!

• Review fromIsaiah M

  Date: 02/03/2023

  1 star
  We are having significant issues with communication and the staff. Complaints and concerns have been unaddressed by April, who is supposed to be our "go to person." We have spoken with neighbors within our community and they have the same issues we have, the residents are dismissed, and complaints are ignored. Graham management needs to address multiple issues within the neighborhood of Easton Commons as the area seems to be deteriorating, yet the HOA fee is increasing yearly for he residents.

  Graham Asset Management, Inc.

  Date: 02/06/2023

  Thank you for reaching out to our office with your concerns. We will look into this and get it resolved expediently.

• Review fromAbdoul R

  Date: 09/22/2022

  1 star
  They lost internally my annual payment $672.28.
  They applied late fee of $55.65 even when I paid them as I was notified.
  9 months after , they found the old one sent check and cashed instead to return it to me.
  Finally, they got paid twice and still claiming the late fee !
  Graham Mgt seems not working in the interest of Homeowners, just acting like Credit Card & Collections.
  
  
  

  Graham Asset Management, Inc.

  Date: 09/23/2022

  We are sorry to hear of your experience but upon review of the account we found that there was no payment lost internally. The first payment that you mailed was to the lockbox in Lewisville but was apparently not delivered by the post office until just this month. Our office was not responsible for this delayed delivery - that is the fault of the post office. Using the online payment option may help avoid this type of situation in the future.