Discrimination, unresponsive to my stolen truck/apartment/mail keys, and FOB to the property. To this date, no replacement keys, management response, or otherwise, has been received. Our mail has been tampered with, and reported to the Largo PD. 4 gate code lockouts, EMS services were unable to address a 911 call, and ER services due to the gate code not being provided. EMS agency has disclosed they were unable to contact the property management staff for a week. 3 occasions: 1. May 8 (Friday) 2020, where at 8pm (after property office hours), my spouse and I received a text message that our gate codes had been changed without prior advanced notice. 2. May 16th 2020: my spouse and I received voicemails on our individual cell phones with management staff voices discussing the steps of their changing our gate codes eight days after they had change them and without any prior notice still, and/or any requests for formal response/updated lease documents with the new codes. 3. May 18th 00:15 hours, 911 call for emergency medical services/er services made by my husband, for my life threatening, nonexistent prior condition of kidney stones, which one was 6.0 mm (requiring emergency procedures to remove or risk septic shock/death), and when I was in the ambulance, the ems tech was embarrassed to inform me that the ems crew was unable to access the property to reach me initially. That management had not issued new codes for their access for a week, and I was forced to give them the only codes I had which was the complex address. The EMS staff also commented that it was a security risk that the code was also the numerical address of my apartment complex. I reported this in writing, voicemails, and email to property management. They have refused to formally respond, and only leave voicemails at obscure hours, accusing us of ignoring them. I found a previous guest of a tenant had been unable to get a response from management since January, for an incident of grand theft auto of their personal vehicle, while on the property visiting a tenant. This was confirmed as of 5/27/2020. This is a series of misdemeanor/felony criminal negligent violations, lease agreement violations, and fed/state regulation violations. Our guests, my spouse, a Florida State appointed notary republic, was at our home, and was walking our service animal, and was followed by a tenant who has a history of harassment of other tenants, attempted to have their vehicles removed unlawfully, and made numerous deliberate and criminal attempts to harass, terrorize, intimidate, and demand an unlawful eviction, of a county school teacher during the corona stay at home ordinance, due to her violation/harassment/interference/denial of federally protected rights of a cancer patient with unlawfully forced documentation of medical needs of their registered, licensed, and trained service animal. The perpetrator tenants followed, stalked on and off property by car, while the notary was on foot, causing them to feel Unsafe due to being also photographed, by an unknown group of people, Which were identified as the tenants aforementioned. He has filed a complaint against the individuals, and informed management, which has made no effort to respond to us, or the notary, to this date. Criminal charges are being filed. Per lease, each adult tenant on the lease, is issued an individual gate code and/or fob, and mail key. I still have no such items/services/access, and my spouses codes/fob have been deactivated. We have reported and submitted photographs of trespassing individuals on the property management office patio (closed and locked to tenants due to corona outbreak two to stay outside of business hours), which resulted in police response, yet no police log of this incident, or any other witnessed events, exist on record. Clearwater bar, FL attorney generals office, and private counsel, have referred us to the state police/commission on human rights violations. This place is not BBB accredited, and has also been reported to the county code enforcement office, and the FL real estate Commission. Again: No codes/written response/documents have been received by any lease holding person’s referenced, with an explanation/reissued access codes, no service request for replacement keys has been responded to, and we have had to be responsible to expense the replacement of our locks, when we had suspicions of unlawful entry/theft of of our property, from the apartment. We were also served an illegal, non-complaint with county ordinance/eviction process regulations, a notice of lease termination, less than 60 days after taking occupancy, when the aforementioned tenant, deliberately went out of her way, approached our documented service animal, and with a rubber glove, and prior knowledge of the service animal’s requirements to not be intervened with to this tenant on numerous occasions, touched the dog in the face, resulting in it believing the gloves were a rubber chicken (his favorite toy), and the tenant was bit. This tenant had been reported by themselves as violating their lease agreement by installing unapproved hardware/netting on their patio, harassing the other tenants for a lawfully parked vehicle on the property that blocked their patio view, and has been reported 6x to management/sheriff’s department, for habitual violations of handicapped parking. The management staff has also signed for certified mail, from a law firm, and withheld it for 14 days, before we had it left without the certification/signature card, in our us postal box. I am unable to document the number of violations/liability/negligence/assault, and criminal activity perprated by management. Corp office for property owners, have not been responsive to written/phone complaints, and Today I spent an hour attempting to contact the corporate office in Houston Texas by phone and every single extension I called does not offer a name or individual identifiable voicemail for any administrative officer, nor does anyone actually answer the phone. It hangs up or merely send you to voicemail on every single option you select even if you select other jurisdictions where you are a resident etc. even the operator and front desk does not respond it goes directly to voicemail. today I spent an hour attempting to contact the corporate office in Houston Texas by phone and every single extension I called does not offer a name or individual identifiable voicemail for any administrative officer, nor does anyone actually answer the phone. It hangs up or merely send your voicemail on every single option you select even if you select other jurisdictions where you were a resident etc. even the operator and front desk does not respond it goes directly to voicemail. I, my husband (who has been unable to even walk his service animal, or fears going outside alone, as we have been publicly humiliated, stalked, and verbally assaulted by the tenants who unlawful and knowingly abused our service animal. We are not safe here. Local Police even refused the Clearwater bar director’s personal referral to request a peace keeping detail, so we could move out, for our safety/security. Due to the conditions of our circumstances, we have had to withhold rent, relocate, and my foot has been broken as a Result of their negligence/illegal acts/inaction. Management refuses to correspond in any formal format.