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          Rock Your House Remodeling has 1 locations, listed below.

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            Business ProfileforRock Your House Remodeling

            Construction Services

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            7/3/2009
            Years in Business:
            15
            Business Started:
            4/24/2008
            Business Incorporated:
            4/24/2008
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Rock Your House LLC
            • Rock Your House
            • We Update Homes
            Business Management
            • Mr. Greg Eyster, President
            Contact Information

            Principal

            • Mr. Greg Eyster, President

            Customer Contact

            • Mr. Greg Eyster, President

            Industry Tip

            BBB Tip: Hiring construction and remodeling services you can trust

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/03/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I hired a home remodel company from ********* October 2021. The company was given a drawn out layout of how the home was to be remodeled and was told the deadline was no longer than the following May 2022 for my daughters graduation. The project consisted of enclosing the back patio and making it into an enlarged master bath, closet and kitchen as well as updating the guest bath. The contractor promised that all his work was guaranteed and I was promised it would be what I wanted. Fast forward May 2022 The house is not finished: the master bath tile was not installed correctly (drain issues in shower and the wheelchair *************** have raised areas) with lots of holes in the grout all over, brand new plumbing was installed wrong (not to plans) and without permission dug up and fixed, walls surrounding the new shower area bowed, a closet was created not to my specifications, windows in the master shower and kitchen were installed without my permission, tile in the kitchen was unlevel, contractor demolished the existing cabinets without permission, texture spray was used on all my existing fans/lights, toilet was broken by contractor, faucet began leaking from newly constructed wall in kitchen, new ceiling has multiplie cracks in dining and bath area, wall is separating from ceiling on tile shower wall. My family and I ripped out the existing laminate flooring, took off baseboards, demoed the master shower area and I paid for ALL supplies/fixtures/appliances/etc. I never told the contractor I wouldnt pay, actually at this point he had $75,000 of my money. He kept my cabinets hostage, even though I had paid for them, and only after hiring a lawyer, did I get them. initial $100,000 projected cost from the bad contractor.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Drue B.

            1 star

            07/07/2021

            This guy did the same thing to me as the customer in 2018. **** was super shotty. Amateur employees do most of the work however **** does no oversight. When we questioned the shotty work and said it was unacceptable **** abandoned the project. He kept money that was intended to go to the custom cabinet maker and inflated and added charges to a final **** to justify the extra money he kept. The bathroom is completely unusable and contractors arent avail label for months out due to busy schedules. These are just some of the examples we have on this guy. The re-do work alone is over $7500, not including what is still left to be finished. A $30,000 bathroom remodel will cost us close to $40,000. Were another customer he pulled a fast one on us that makes him a scam artist in my book. Check him out on **** and see the other reviews that follow the same theme.

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