Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Tarrant Windows has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Tarrant Windows

              708 N Fielder Rd Arlington, TX 76012

            • Tarrant Windows

              1665 Hickory Dr Fort Worth, TX 76117-6019

            • Tarrant Windows

              2420 Austin Road N Richland Hills, TX 76118

            Business ProfileforTarrant Windows

            Windows
            Multi Location Business

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            At-a-glance

            Customer Reviews

            3.84/5stars

            Average of 19 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Tarrant Windows has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Tarrant Windows

                708 N Fielder Rd Arlington, TX 76012

              • Tarrant Windows

                1665 Hickory Dr Fort Worth, TX 76117-6019

              • Tarrant Windows

                2420 Austin Road N Richland Hills, TX 76118

              BBB File Opened:
              7/10/2018
              Business Started:
              3/14/2018
              Business Incorporated:
              3/14/2018
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Tarrant Windows and Siding, LLC
              Related Businesses
              Business Management
              • Mr. Danny Leverett, Managing Member
              Contact Information

              Principal

              • Mr. Danny Leverett, Managing Member

              Customer Contact

              • Mr. Danny Leverett, Managing Member

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/05/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Tarrant has installed defective windows. 3 are defective and sagging and one was installed with broken glass. The siding has cracks and the installers removed shingles from the roof which led to water damage to the roof of my home. Initially,they tried to up charge me $21,000 for the same services they quoted me. I refused and asked for a refund and they came and did a substandard job and now want to be paid and are threatening me with a lein. At no point have they agreed to repair the damaged windows or roof damage or replace the cracked siding.
              Read More

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jonathan R

              03/01/2023

              Where to start? Great sales pitch and great brochures, after that an awful experience. We contracted in September 2021, for a screened in porch. They gave us a 6-week window to get the supplies in and to schedule the installation. 6 weeks came and went a no communication. We started calling and got the run around with supply chain issues and manufacturer delays. It all seemed plausible, but the delays kept happening with zero communication. I can't count how many times I was told someone would call me back and they never did; it was left up to me to call back. No only did I have to keep up with the company but i had to do my own work with the City on the permits that they could not seem to figure out. April 2022, we had a porch. Then the second set of problems started. They poured the slab wrong and any time it rained I had standing water on the porch for days. It took them 3 months to some out to look at the issue and admit they made a mistake. Solutions were offered but I was hesitant because if the time it took for the initial install. We settled on a solution and again I was given the standard 6-8 weeks for material. At week 9 I stated calling because why would they reach out to a paying customer to let them know the status of their project? After multiple calls and escalations, we finally had a date to fix the porch. This was over a year since we had signed the contract. As soon as the job was done, they called for payment. I asked about the delays, the admitted mistake and the fact that the job took over a year to complete. Their response was full payment was expected because the job was completed. They said that someone from the company would come for a final inspection and give us the warranty. No one has come to inspect the porch and I have been calling since December 2022 to get a copy of my warranty and nothing. This should not be this hard when someone is providing a service to you. Poor service, poor communication and truly a terrible experience.

              Local BBB

              BBB serving the Heart of Texas

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.