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About

About This Business

BBB Accredited Since: 11/9/1955

Years in Business: 94

Business Details

Local BBB:
BBB of El Paso
BBB File Opened:
11/9/1955
Business Started:
9/8/1932
Business Started Locally:
9/8/1932
Business Incorporated:
4/28/2006
Type of Entity:
Corporation
Business Management:
Mari Munoz, Branch Manager
Amanda Williams, Vice President
Carmen Guerrero, Call Center Manager
Mr. Alex Rascon, President/CEO
Claudia Aranda, Vice President of Operations
Dede Farmer, Senior Vice President
Hazel Kennedy, Executive Vice President
Mr. Jacque Valdez, Vice President of Operations

Additional Contact Information

Principal Contacts
Mr. Alex Rascon, President/CEO
Additional Phone Numbers
Other Phone: (915) 774-6081
Other Phone: (800) 772-4328
Other Phone: (800) 774-0009

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 60058 for this business, issued by FCC (Federal Communications Commission)

FCC (Federal Communications Commission)

445 12th St. SW

Washington DC 20554

Additional Information

Business Categories
Credit Union

Latest Reviews

  • Moses M.

    "REMOVEDtakes 1 week to update online banking while at the same time having a Garbage phone system." ... Read full review

  • Olivia M

    "Worst banking experience ever Every time I make a payment to my credit card its an issue Yall make it so that I physically cannot pay my card I regret opening an account with you guys and will be closing it promptly and just making in person payments Yalls phone system is ridiculous, your customer service REMOVEDare no use over the phone and argue with me As someone who works for a bank, being told they have no record of my over 100$ credit card payments and then saying you cant do anything about it ?" ... Read full review

  • Moi M

    "By far the most disappointing and frustrating experience I have ever had with an organization. What should have been a one-day process has now taken me over 6 days to complete." ... Read full review

View all Reviews

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