Complaints
Customer Complaints Summary
- 31 total complaints in the last 3 years.
- 6 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/19/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The actions, or LACK there of from Nachawati is absolutely unacceptable!!!! Their communication with clients is non-existant!! Been dealing with them for 10 YEARS on a IVC filter suit. I always get the same story when there is contact with them (which is little to NONE)!! I know a settlement agreement has been made. I know it has gone through the special masters. I know it has been turned over to another entity for disbursement. But I have not heard anything from them since September 2024!!! It is now May 2025!!! I am not in good health and I need that settlement!! Any further delay and I will be forced to file a complaint with the ********** department in *************. They are playing with people's lives!!! And I am pretty sure I can get a lot of other clients to join me on that complaint!!!Customer Answer
Date: 05/22/2025
I do not have a lawsuit against nachawati, they are representing me in a lawsuit. My complaint is no communications from them.
Business Response
Date: 09/05/2025
Good morning and I hope you're doing well.
Fortunately, it appears that we were able to connect with this client and discuss the case-specific issues. The client has spoken with Paralegal ******* **** on multiple occasions in the past 3 months, most-recently on July 3, 2025. We believe that all of the issues here have been resolved, but, as always, we can be reached at **************, **************** and *******************************.
Thank you very much!
Initial Complaint
Date:05/14/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I joined the Transvaginal mesh lawsuit in May of 2015. I have jumped promptly to all law firm request. I started contacting t them annually for updates. June of 2024 I received a settlement package which I signed and returned like all the other posts . I get the same answer we are waiting for the money It will be 10 years next month. I will probably die before this gets settled.Business Response
Date: 09/05/2025
Good morning and I hope you're doing well.
Fortunately, it appears we were able to connect with this client on May 23, 2025. The Paralegal (Katyana Armani) spoke with the client regarding case-specific issues which are being handled. We believe that this issue has been resolved, however we are always free to discuss at **************, **************** and/or *******************************.
Thank you very much!
Initial Complaint
Date:12/03/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Have contacted firm since 2017 and no *********** named as a representative and contacted the firm to not hear from them again. They provided another family member the judgement from the suit.Being the mother of 5 of the 8 grandchildren to the deceased, I know what her final wishes were.Spoke with Mrs. ******* often up to her death.Her last Will and Testament had myself and her grandchildren listed just 1 month prior to death.The law firm has ignored over 25 calls and emails about the estate and lawsuit. The family members they spoke with after me, they provided the estate information and settlement. I don't know if anything was, but sure has been traveling the world since.I was sent this information as a representative, why are they ignoring every contact attempt. Is the claim awarded incorrectly? Quit hiding.Business Response
Date: 12/11/2024
We are sorry for your frustration. As you are aware, our firm is only authorized to release funds in this scenario pursuant to court order. Due to client privacy rules and HIPPA laws we are unable to discuss the matter online in this forum. However, please feel free to call us at **************, or email us at ******************************* with your questions. Thank you.Business Response
Date: 01/06/2025
Please note that the client's last will and the probate process are not events that are under the control of our law firm. As in all cases, we aim to secure the highest award or settlement value that is possible under the facts and circumstances of the client's case, which is what we accomplished here. Regarding the distribution to beneficiaries, this is controlled by the will probate process and not our law firm. We apologize for any misunderstanding.Initial Complaint
Date:11/26/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This seems to be routine with this law firm. They bugged me called me every single day regarding getting documents to them because I had a deadline. Sent me paperwork via ***** regarding the *** Filter Litigation. Once I sent the documents back...crickets...this was April 2024. Now my brother just called again for about the 10th time and today is November 26th. We were told that we should here something by the end of the year. Ummm It is the end of the year. Then we wont have info until February or March and at that time we have more paper work to complete. What **** paper work? H*** we already filled out a bunch of paperwork. Where is the **** check? Tell me that. Why are yall not contacting me like you were before I sent you the **** paper work before. Ringing my phone off the hook. When you respond to me like you have to everyone else. Tell me where the check is. Are you all filing these lawsuits and keeping the money? It seems to be the case considering that all of these complaints seem to be the exact same problem. My next stop will be to the bar association. Cause this seems like a scam.Business Response
Date: 12/03/2024
Good afternoon, we understand that you were able to communicate with a member of our legal team who further explained the details of the settlement process. If you have additional questions, please feel free to contact us at any time. Thank you.Initial Complaint
Date:11/17/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have been waiting on a lawsuit for over 7 years now two cases one of them has been settled but I haven't seen anything in the way of information or money the second one is still in litigation from what I'm told but I believe I'm being lied to every time I talk to themBusiness Response
Date: 11/25/2024
Good afternoon. We see that you were able to connect with a member of our legal team on Nov. 15 who provided you with a general update regarding your matter. As mentioned, there are several factors that are affecting the final resolution of your case. Please feel free to contact us directly via telephone or email if you have additional questions. Thank you.Initial Complaint
Date:09/26/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I hired the Law Firm , signed release forms, they recieved the funds and I have been in fund distribution since July 2023 , we were originally to have funds by last year. For 13 months I have been in a queue with accounting and only explanation is its like Spotify you in there we just dont know when your gonna come up. But now that they have the funds there in no hurry to pay claimants. I call and get your in queue and thats all. Now when you call they just take a message and I have left 17 messages with no call back so I went on social media messenger and left a message there with a response of your in a queue with accounting and I stated yes for 13 months, oh I let the attorney know. And Nothing! Not a word from them also. Its like now that they have the funds their claimants are not important. Its like you have to beg them for the funds that are yours, but they still dont care. I dont understand how they can get away with taking so long. I will never refer this law firm to anyoneBusiness Response
Date: 09/30/2024
Hello, we understand that you were able to speak with a member of our legal team who addressed your concerns. Please contact us if you have any additional questions, thank you.Initial Complaint
Date:09/18/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have tried contacting them on multiple occasions about my case. I have left multiple phone messages and thet never return my call. In past conversations I was given a lot of double talk and never got an answer concerning where my case is. I would like to have my phone calls returned and given a clear answer on where my case is at this time.Business Response
Date: 09/23/2024
Hello, we are glad to learn that you were able to connect with a member of our legal team to address your questions. Please contact us any time you have questions or would like a case update. Thank you.Initial Complaint
Date:07/24/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I signed the settlement agreement last November and was told I would receive my payment in 8 .months, a few months ago I was told all liens have till April to return all record liens and then when called again a few weeks ago, I was told it was in claims and since then they won't answer any calls, it is not fair they are collecting interest on the funds they received on the settlement, I don't recommend anyone with this law firm, they are taking advantage of peopleBusiness Response
Date: 07/29/2024
Hello, our legal team attempted to contact you on Friday but was unable to reach you. The lien process can be complicated and time consuming, and we are happy to address any questions that you have. Additionally, our law firm does not collect any fees or interest of any kind until the client's matter is finalized, so we are trying to complete your case as soon as possible. Any time that you would like to discuss your case, please contact us at **************, or by email at *********************. Thank you.Initial Complaint
Date:06/25/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I joined the hernia mesh class action lawsuit over 5 years ago. The law firm kept telling me that the case was progressing. A few months ago they told me that the judge had ruled in our favor and that I would be seeing a settlement soon. Ive been calling but get nothing but a prerecorded message with no response. Ive emailed them but the email was returned as an invalid email address. *** sent them my personal information, my medical records.Business Response
Date: 06/27/2024
Good afternoon, we are happy to hear that you were able to connect with a member of our legal team. We understand that they answered your questions and provided you with updated contact information for your case manager. Please feel free to reach out at any time with additional questions. Thank you.Initial Complaint
Date:05/30/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am involved in the Talc lawsuit and they are my attorney. On April 26th I was contacted to fill out more paper work with the threat that I may not get anything if I didn't. I downloaded the app to do this but there are no documents. I tried to contact to them by Phone, email, text and even a chat but have never spoken to anybody, have left many messages also. would like to speak to someone about this.Any help would be appreciated.Thanks *******************Business Response
Date: 06/12/2024
Good afternoon, we're happy to see that you were able to speak with a member of our legal team earlier this week to answer your questions. Please feel free to contact us at any time if you have additional question, thank you.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.