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Business Profile

Billing Services

RS Clark & Associates, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for RS Clark & Associates, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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RS Clark & Associates, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 56 total complaints in the last 3 years.
    • 18 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/15/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to express my concern regarding RS Clark Collections' violation of the ***** Finance Code pertaining to Account Number ********************. Despite sending a certified letter requesting debt validation within the 30-day timeframe, as mandated by the ***** Finance Code, their organization failed to respond within the stipulated period. As a result of their willful negligence, I have suffered statutory and actual damages.I am making every effort to resolve this matter without litigation, I respectfully request the following actions:Promptly remove Account Number ******************** from my credit report.Provide written confirmation of the removal to me and the credit reporting agencies.Thank you for your assistance in this matter.

      Business Response

      Date: 09/26/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:08/25/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for the debt with RS CLARK & ASSOCIATES. I do not have a contract with surgical consultants of ****** nor did i PERSONALLY see them. I attempted on multiple occasions to solve the problem directly with the collection company who continues to report verified without any proof or documentation. I also did not not provide a third party hipaa release. .You guys need to handle this issue. This has been going on for a long time now that I have seen my information. .They are in violation & told me 30 days when I had fraud. they are in major violation. i am attempting to refinance my house and this fake collection is causing harm and will soon lead to damages.

      Business Response

      Date: 08/29/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

      Customer Answer

      Date: 08/29/2023

      I am rejecting this response because:   i have repeatedly reached out to the company to resolve prior to bbb complaint including and requesting some form of proof and this collection company still has not provided. they have nothing to verify debt 

      Business Response

      Date: 08/31/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:07/17/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with appliance warehouse, I do not have a contract with RS Clark & Associates, Inc., they did not provide me with the original contract as I requested

      Business Response

      Date: 07/17/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:07/17/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with ********* family housing, I do not have a contract with RS Clark & Associates, **** they did not provide me with the original contract as I requested.

      Business Response

      Date: 07/17/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:07/10/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt from Meadowcrest Cypress. I do not have a contract with RS Clark & Associates, Inc., they did not provide me with the original contract as requested.

      Business Response

      Date: 07/11/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:06/21/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I recently received a copy of my credit report and found that RS *********************************** is illegally reporting inaccurate, noncompliant, and false information about me. The following alleged account is listed as a collection with a PAST DUE BALANCE of $1559 Account Number, **** This is a violation of the **** and is also in violation of requisite METRO 2 Compliant reporting standards.By the provisions of the Fair Credit Reporting Act and per the standards of reporting compliance implemented with the **** enacted CDIA Metro 2 COMPLIANCE regulations, I have the right to a fair and accurate credit report, and you are required to remove any information that is not true, accurate, compliant, and verifiable. I demand that these above-mentioned derogatory items be investigated and permanently removed from my report.I request this account be removed from my consumer report, In accordance with the Fair Credit Reporting Act.The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC ****.Account name: RS **************************************** *** # ****, has violated my rights.15 U.S.C **** section 602 A. States I have the right to privacy. 15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish an account without my written instructions 15 U.S.C ****c. (a) (5) Section States: no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.15 U.S.C. ****s-2 (A) (1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

      Business Response

      Date: 06/21/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

      Customer Answer

      Date: 06/21/2023

      I am rejecting this response because:   

      RS  Clark & Associates, *** # ****,  has violated my rights.

      15 U.S.C **** section 602 A. States I have the right to privacy. 15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish an account without my written instructions

      15 U.S.C ****c. (a) (5) Section States: no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

      15 U.S.C. ****s-2 (A) (1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.


      Customer Answer

      Date: 06/21/2023

      RS  Clark & Associates, *** # ****,  has violated my rights.

      15 U.S.C **** section 602 A. States I have the right to privacy. 15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish an account without my written instructions

      15 U.S.C ****c. (a) (5) Section States: no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

      15 U.S.C. ****s-2 (A) (1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.


      Customer Answer

      Date: 06/21/2023

      RS  Clark & Associates, *** # ****,  has violated my rights.

      15 U.S.C **** section 602 A. States I have the right to privacy. 15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish an account without my written instructions

      15 U.S.C ****c. (a) (5) Section States: no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

      15 U.S.C. ****s-2 (A) (1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.


      Business Response

      Date: 07/07/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:05/24/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I recently pulled my credit report and notice there was a collection that I have no knowledge of and doesnt relate to any transaction made by me. I have been reaching and am fully aware that a debt collector must send me written communication prior to furnishing anything to a consumer reporting agency. I have not received a single piece of mail form this company I only became aware of them when I saw the collection on my consumer report. I sent a letter to the company requesting validation of these unknown debt and I have yet to receive any communication from them. It has come to my attention that you have violated several provisions of the Fair Debt Collection Practices Act (FDCPA), specifically 15 U.S. Code **** because they didnt validate the debt and 15 U.S. Code ****f for false and misleading reporting furnishing to my report without following FDCPA guidelines. They have engaged in false misleading reporting by saying I owe a debt without providing any supporting documentation or evidence to validate the legitimacy of this alleged debt. The lack of information provided by violates my rights under the ****** which require that debt collectors provide clear and accurate information regarding the debt. The actions taken by this company are unfair practices under 15 U.S. Code ****f. By attempting to collect a debt without providing proper validation and verification. They have caused me and my family unnecessary distress and anxiety. These actions are not only unjust but violate the ****** which explicitly prohibits unfair practices in debt collection.I never received written verification of the alleged debt within five days of communication. To date, I have not received any such validation or verification from the company. This failure to comply with the statutory requirement deprives me of my rights as a consumer and further strengthens my claim that your actions are in violation of the ******

      Business Response

      Date: 05/24/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:04/26/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for the debt with RS CLARK & ASSOCIATES. I do not have a contract with ****** HEART AND VASCULAR.You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attached as well, they are in major violation.

      Business Response

      Date: 04/26/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:04/25/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      RS Clark and Associates has illegally violated my federal rights as a consumer against both the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Reporting Act (FDCPA). RS Clark and Associates actions have caused injuries, damages, mental anguish, and negative impacts to both my character and reputation in which remedy is owed to me due to your negligence. RS Clark and Associates, who indeed is a credit reporting agency, has unfairly, partially, and disrespectfully violated my rights to privacy as a consumer.

      Business Response

      Date: 04/27/2023

      RS Clark and Associates, **** will not discuss any *************** on public forums. Please address these types of inquiries, in the future, to ** directly via mail: PO BOX *****, ****** ** 75238-0062 or through the ************************************ secure website portal @www.consumerfinance.gov/complaint/

    • Initial Complaint

      Date:04/24/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 21, 2023 someone from RS Clark and associates called and was extremely rude to my wife. Using profane language such as pull your head out of your ***. I called them and was transferred to an individual claiming he was **********************. He processed to berate me, call me an ignorant wretch and say that my wife was an airheaded b****. They also claimed that they were going to sue *** garnish our wages, and put a lien on our home. These people were extraordinarily unprofessional and rude. I have no other recourse but to turn to you guys.

      Business Response

      Date: 04/27/2023

      You have the wrong company.  RS Clark and Associates, **** has never had anyone by the name ********************** working here.

      Customer Answer

      Date: 04/29/2023

      I am rejecting this response because:   Company has stated that they have no such person working for them. Im sure he didnt give me his real name. He was extremely rude and wouldnt give me any information. Im not the only person this has happened to. 

      Business Response

      Date: 05/02/2023

      Our current call center only has female employees.  Please provide the phone number that you called so we may help you find the correct business.

    RS Clark & Associates, Inc. is NOT a BBB Accredited Business.

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