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          Temperature Humidity Air Quality Solutions has 1 locations, listed below.

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            Business ProfileforTemperature Humidity Air Quality Solutions

            Air Conditioning Contractor

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            11/26/2019
            Years in Business:
            5
            Business Started:
            8/16/2018
            Business Incorporated:
            8/16/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Temperature Humidity Air Quality Solutions
            • THAQ Solutions
            Hours of Operation

            Primary

            M:
            7:00 AM - 8:00 PM
            T:
            7:00 AM - 8:00 PM
            W:
            7:00 AM - 8:00 PM
            Th:
            7:00 AM - 8:00 PM
            F:
            7:00 AM - 8:00 PM
            Sa:
            7:00 AM - 8:00 PM
            Su:
            7:00 AM - 8:00 PM
            Business Management
            • Mr. Jason Merdes, Owner
            Contact Information

            Principal

            • Mr. Jason Merdes, Owner

            Customer Contact

            • Mr. Jason Merdes, Owner

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/21/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I have used THAQ for several years as my HVAC contractor. I always contact them before summer season (before it gets hot) so they could do the annual servicing. That was done in mid April of this year. In doing so there is a warranty claim needed for a parts for my outside units that *********************** (the owner) had to request from *******. Its been four months and Ive yet to receive any update. I pre-paid for that warranty service call fix. Website doesnt work or load, phone numbers dont work, THAQ social media does not work, *********************** the owners ******** does not work, nor does his cell phone. I would like my prepaid service call money refunded back, I would like the warranty part he was to have ordered, and I would like to have a new HVAC technician take over annual servicing of my units as well as fix the warranty issue. I dont know what else to do. Gave the benefit of the doubt for a couple months, but now with it be in four months since this all occurred and my unit is already not cooling off is it supposed to, Im very disappointed.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            CARLA C

            09/12/2021

            I had one company come out and they told me that I needed my AC replaced. I really didn't think that I needed air conditioner replacement. I asked them if they could just repair the AC unit. They said the air conditioner was beyond its lifespan and it needed to be replaced. I did not agree with that so I ended up getting a second opinion from THAQ heating and cooling. They ended up just replacing a capacitor on the air conditioner. Well that was 2 years ago and I'm leaving this review today. Not only was I extremely satisfied with temperature humidity air quality solutions professionalism. The fact that I did not need a AC replacement and It was only a simple air conditioner repair makes a big difference. THAQ heating and cooling thank you for everything that you have done. It will definitely use you in the future.

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