Business Profile
Collections Agencies
Credit Management, LPThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 241 total complaints in the last 3 years.
- 8 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/25/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On August 13th, 2024, I paid Credit Management LP $917.69 to pay off a collections account. There was a miscommunication that resulted in me being charged an additional $458.85. I filed a dispute and was told that I would receive a refund which has not been returned after over 60 days. The customer support line is going immediately to voicemail every time so I cannot reach them.Business Response
Date: 10/31/2024
October 31, 2024
******* ****
CA 96007
CMLP File Number: 039779236
Dear ******* ****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Credit Management LP, Account *********************Initial Complaint
Date:10/08/2024
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I dont have a debt with Credit management. I would like this removed from my credit report due to not providing original documentation from debt company . I do not have a contact with Credit management.Business Response
Date: 10/10/2024
October 10, 2024
****** ******
**************************
**********, *******; 30078
CMLP File Number: 036357257
Dear ****** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account Resolution DepartmentCustomer Answer
Date: 10/10/2024
I have reviewed the business response and accept this resolution.Initial Complaint
Date:09/18/2024
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
An invalid debt was referred to this agency. Without verifying the debt, this agency proceeded to report it to my credit bureau file. I learned from my ******** member this reporting of this unconfirmed, invalid debt, caused my score to drop 20 points. I have also learned from ********, this company did not wait notify me within 5 days of receiving the file, and they did not wait 30 days to allow me opportunity to dispute the invalid debt. It is against the Fair Credit Reporting for this company to knowingly report a false, unverified debt to my credit bureau file.Business Response
Date: 09/25/2024
September 25, 2024
***** *****
*******; 76017
CMLP File Number: 041635491
Dear ***** *****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account *********************Customer Answer
Date: 09/25/2024
I have reviewed the business response and accept this resolution.Business Response
Date: 09/30/2024
Dear ***** *****,
Please see attached letter.
Customer Answer
Date: 09/30/2024
I have reviewed the business response and accept this resolution.Initial Complaint
Date:09/12/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My name is ******** *****, a Federally protected consumer and I am making this complaint against Credit Management **** for committing identity theft. I never given Credit Management *** any permission to use my identifying information to commit mail fraud by contacting me about an alleged debt they claim I owe. I am legally refusing to pay this debt pursuant to 1692c(c). I am demanding a cease and desist of all illegal activity, any communication and collection activity of this and any alleged debts until Credit Management *** an provide me with sufficient documentary evidence, such as a trilateral contract, that I have any legal obligation to pay them. If this documentary evidence cannot be produced and Credit Management **** continues its collection efforts, I will file for litigation for actual damages caused and Credit Management *** will be held criminally liable for aggravated identity theft pursuant to 18 USC 1028A. extortion, theft by deception, securities fraud and mail fraud and also provide me with your license to collect in my state and your errors and omissions number. Upon receipt of documents herein and of this Notice, you are hereby notified Pursuant UCC 1 - 202f. Your prompt Attention and Response are both requested and required. Account - ********Business Response
Date: 09/18/2024
September 18, 2024
******** *****
**********************************************
*******, *******; 77014
CMLP File Number: 039507859
Dear ******** *****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account Resolution DepartmentInitial Complaint
Date:09/11/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have never ever done business with them or even spoken to them but they hit my credit for collections of the amount of $289 they wont answer the phones or emails to get any information out of them to see whats going onBusiness Response
Date: 09/17/2024
September 17, 2024
****** ****
Fl 32904
CMLP File Number: 040390603
Dear ****** ****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account *********************Initial Complaint
Date:09/10/2024
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I want to assert that I am not liable for the debt that is linked to **********************, as there has been no contractual agreement between us. It is essential to emphasize that I have not willingly entered into any financial obligations with them. Furthermore, in my effort to address this issue appropriately and transparently, I made a formal request to CREDIT MANAGEMENT LP for the provision of the original contract relevant to this particular debt. Regrettably, despite this request, they have not fulfilled my inquiry by providing the requested documentation. This lack of transparency and cooperation from CREDIT MANAGEMENT LP has added to the complexity of the situation, making it necessary for me to seek further assistance and clarification to resolve this matter effectively.---------------------------------------------------CREDIT MGMT(OriginalCreditor: 11CHARTER COMMUNICATIONS) Opened:5/16/2024Ac:4012**** Higher credit:$242.00Business Response
Date: 09/17/2024
September 17, 2024
****** Niilah ******
***************
************, *******; 28304
CMLP File Number: 040129610
Dear ****** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account Resolution DepartmentInitial Complaint
Date:09/06/2024
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with Cableone DBA Sparklight, I do not have a contract with Credit Management LP. They did not provide me with the original contract as requested.Business Response
Date: 09/18/2024
September 18, 2024
***** *******
*******************************
******, *******; 64804
CMLP File Number: 036195677
Dear ***** *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account Resolution DepartmentInitial Complaint
Date:09/06/2024
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with credit management LP. I do not have a contract with Credit management LP, they did not provide me with the original contract as i requestedBusiness Response
Date: 09/18/2024
September 18, 2024
******* *******
********************
*******, *******; 79925
CMLP File Number: 039759187
Dear ******* *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account *********************Initial Complaint
Date:09/05/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am writing to formally dispute the debt referenced in your recent communication regarding . I do CREDIT MANAGEMENT LP not have any contractual obligation with CREDIT MANAGEMENT LP and as such, I am not liable for this debt.Furthermore, I previously requested a copy of the original contract related to this matter, which has not yet been provided. Kindly remove this credit collection at your earliest convenience.Business Response
Date: 09/18/2024
September 18, 2024
***** *****
******************************
******, *******; 80239
CMLP File Number: 038216296
Dear ***** *****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account *********************Initial Complaint
Date:09/05/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am writing to formally dispute erroneous information that I recently discovered on my credit report. I am a victim of identity theft and have filed a complaint with IdentityTheft.gov regarding this matter. Enclosed with this letter are copies of my Identity Theft Report and other relevant documents supporting my claim.The following account listed on my ********************** report does not belong to me:Creditor Name: CREDIT MGMT Opened Date: 11/30/2023 Account Number: 3713****This account was fraudulently opened in my name without my knowledge or consent. I request that this account be investigated and removed from my credit report as soon as possible.Business Response
Date: 09/09/2024
September 9, 2024
***********************************
*******; 75216
CMLP File Number: 037134497
Dear ***********************************:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy. If you have any additional questions or concerns, please feel free to contact our ***************************** at **************. Our office is open Mon Fri; 8 am 5 pm CST.
Sincerely,
Credit Management LP, Account Resolution Department
Credit Management, LP is NOT a BBB Accredited Business.
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