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Business Profile

Home Furnishings

Radilum

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Furnishings.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Holly D

    Date: 05/21/2025

    SCAM ALERT: Radilum is defrauding **** customers. I paid $700 for lighting fixtures that arrived 2.5 months late and were cheap, low-quality knockoffs. They refused to cancel the order or accept a return unless I paid $800+ to ship it back to *****. After weeks of stalling, they gave me a **** addressbut I still had to pay $134 to return the items. Now they have the merchandise and my money. No refund. Over $800 stolen. Radilum should be banned from doing business in the ****

    Radilum

    Date: 05/22/2025

    Hi Hollita,
    This is ******, the manager of Radilum.

    Im truly sorry to hear about your experience, and I appreciate you bringing this to our attention. I would like to personally intervene and resolve this matter for you. Radilum stands behind the quality of our products and our commitment to customer satisfaction.

    Can you please provide your order number so we can immediately review the details? We will verify the return and refund status and ensure a fair resolution, including reimbursement if appropriate.

    Thank you for your patience, and we hope to make this right.

    Best regards,
    ******
    The Radilum Team

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