Business ProfileforBest USA Auto Repair & Body
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1855 N Josey Ln, Carrollton, TX 75006-6087
- BBB File Opened:
- 3/31/2009
- Years in Business:
- 20
- Business Started:
- 1/1/2004
- Date of New Ownership:
- 1/1/2004
- Type of Entity:
- Corporation
- Contact Information
Principal
- Po Ly, Principal
Customer Contact
- Po Ly, Principal
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*** ******** ********
I brought the car to this mechanic for a leak that was coming somewhere from the roof I think there's a plug that needed to be clean in order for the water to flow straight down to the ground according to him he says it was Clark so he needed to unclog it the next thing he told me that he needed to replace these wires which is connected to the computer at the vehicle and all the lighting of the vehicle in the process he mentioned that the battery need replacement I agree with these three subjects that needed to be fixed install a battery he said it flakes delete it was going to change those plugs that is connected to the computer and the lighting of the vehicle when I went there he started the vehicle they had a new battery but the running lights could never be cut off apparently he connected directly so that's staying on it would drain the battery the battery is underneath the passenger seat I cannot unplug it when I'm not driving the car so it will drain the battery it's a very difficult process to get to that battery anything else was not I agree upon so when I saw that the running light was on I told him that I cannot save that job because that would drain the battery so he told me to take the car and take it to the dealer that he cannot fix that but I told him he was the one that replaced that part that he told me to get wish I show you in the picture the things that he replaced that needed to be welded so he needed to fix that for me to pay him I saw some outrageous charges of things that he never did it and he laughed in my face anytime I tell him to fix it he's the one that replaces so he needed to fix it that's where the problem came from the thing he replaced so he keep laughing in my face and said no take it to him baby how would I pay him for a job that will have to pay the dealer something that he damaged
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