At-a-glance
Related Categories
Business Details
- Location of This Business
- 816 Congress Ave Ste 800, Austin, TX 78701-2484
- BBB File Opened:
- 2/14/2000
- Years in Business:
- 32
- Business Started:
- 1/15/1992
- Business Incorporated:
- 12/17/2008
- Accredited Since:
- 1/21/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Breedlove & Associates, LLC
- Breedlove & Associates
- Business Management
- Ms. Stephanea Johnson, Director of Client Services
- Contact Information
Principal
- Ms. Stephanea Johnson, Director of Client Services
Customer Contact
- Ms. Stephanea Johnson, Director of Client Services
- Additional Contact Information
Fax Numbers
- (512) 347-9331Primary Fax
- (512) 347-9331
Customer Complaints
10 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/07/2023
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Amanda C
07/10/2023
HomePay, Provided by Breedlove Response
07/25/2023
From a tax filing perspective, a quarterly return is required by the state (regardless of the amount of wages) to prevent penalties and interest if a state tax account is open, which is why we filed a tax return and you were billed for Q1 and Q2.Again, we strive for complete transparency, so we send an email prior to the end of each quarter letting clients know their account is active and that service fees for that quarter are about to be charged. This email informs a client that returns are required by the state to be filed, even if there are $0 in payroll, and again includes steps to close the account. We also send an email prior to billing any service fees providing an opportunity to call with any questions or account changes.
I understand that you were still not clear about your account status, so well review all of these communications to see if there is any way to improve or add additional clarity.We always strive to provide exceptional client service and a clear, seamless process, so we apologize that wasnt your experience.
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