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          Justified Laboratories has 1 locations, listed below.

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            Business ProfileforJustified Laboratories

            Vitamins and Supplements

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            25 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            6/14/2021
            Years in Business:
            10
            Business Started:
            2/7/2014
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Ms. Karen D, Customer Relations Manager
            Contact Information

            Principal

            • Ms. Karen D, Customer Relations Manager

            Customer Contact

            • Ms. Karen D, Customer Relations Manager

            Customer Complaints

            25 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/13/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In April, I signed up for an order of gummy bears with no obligation or membership. It was just a trial through ******** for gummy bears for weight loss. The company proceeded to charge my charge account **** monthly. I was ill at the time and did not take notice to the charges as I was diagnosed with multiple illnesses at the time, once I was recovering and found out, I called ******************* who said they could not come to conclusion and did not refund my money. I then contacted the business and requested to speak to a manager was told that there was no one available and someone would call me back in one to two minutes. No one ever returned my call , I told them I had only received product twice and refused shipment. Both times the product was a scam that I fell for and they were committing fraud and they had no right to continue charging my account and I had canceled anything that they said I had done which I had not to begin with. I simply did a trial Back in April 2023 which they denied canceling and I said it was only a trial so even though I called it wasnt even necessary for me to do so because I was not committed to purchase any future product yet they continued to send it, and to charge me Once I realize this and took action, I was denied at every turn. They are running a scam and continue to take advantage of others. I would like them stopped, and I would like them to return my money, and stop taking advantage of others. Unfortunately, I do not have any supporting documents as they have stopped running this ad on ******** and I was not smart enough to take a screenshot though I thought I had.
            Read More

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kristine M

            1 star

            01/25/2024

            This company is a a total SCAM! I didn't finish my order on line and they sent me an order confirmation. I sent several emails to cancel this order to no avail. I tried calling the phone number on the bottle and no one answers. There is a recording that no one is available to take your call. They don't even list a street address on their bottle. I want to return the order but can't get a response as to how to return the order for a refund. There is suppose to be a 30 day guarantee. I am disputing the charge with my credit card and will probably have to cancel it so I don't get repeat charges.

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