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Business Profile

New Car Dealers

Clay Cooley Mitsubishi of Arlington
BBB Accredited BusinessA+Rated by BBB
Visit Website(817) 754-9069Email BusinessWrite a Review

About

Overview

Clay Cooley Mitsubishi of Arlington

1500 W Interstate 20

Arlington, TX 76017-5838

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BBB Accreditation & Rating

Clay Cooley Mitsubishi of Arlington is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Clay Cooley Mitsubishi of Arlington provides new and pre-owned Mitsubishi vehicles, including Outlander, Eclipse Cross, Mirage, and Outlander PHEV. The company assists clients with vehicle financing, trade-in appraisals, and maintenance services.

BBB Accredited Since: 1/9/2025

Years in Business: 20

Products and Services

Auto Service, Certified Pre-Owned, Collision Repair, Eclipse Cross, Mirage, Mirage G4, Outlander, Outlander PHEV, Outlander Sport, Parts Center, Performance Tuning, Pre-Owned Vehicles, Roadside Assistance, Tire Store, Vehicle Financing, Vehicle Leasing, Vehicle Sales

Business Details

Local BBB:
BBB Heart of Texas
BBB File Opened:
3/26/2012
Business Started:
5/25/2006
Business Incorporated:
5/5/2006
Type of Entity:
Limited Liability Company (LLC)
Related Businesses:
Don Davis Nissan
Clay Cooley CJDR Arlington
Clay Cooley Ford of Arlington
Business Management:
Mr. Chase E Cooley, General Manager
Mr. Clay Cooley, President
Ms. Linda S Groover, Executive Assistant

Additional Contact Information

Principal Contacts
Mr. Clay Cooley, President
Ms. Linda S Groover, Executive Assistant
Customer Contacts
Ms. Linda S Groover, Executive Assistant
Additional Phone Numbers
Other Phone: (817) 754-9058
Other Phone: (817) 754-9083
Other Phone: (972) 259-4300
Additional Email Addresses
Primary: Email this Business
Additional Websites
claycooley.com/
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave.
Austin TX 78731
Phone Number: 888-368-4689
https://www.txdmv.gov/
Business Categories
New Car Dealers, Used Car Dealers, Auto Repairs, Car Dealers, Auto Services, Foreign Auto Repair, Auto Parts, Car Leasing

Latest Reviews

  • Jose G

    "My dad co signed for me to pay and drive my 2025 Mitsubishi Outlander and traded the 2021 Nissan Rogue in that was in my name and as far I it showed my name was to be put on there since I was making all the payments, they never sent me paperwork that they kept saying their going to send me and as this date still haven't received no paperwork,the vehicle was traded in for the 2024 Mitsubishi Outlander, was REMOVEDthat was with my trade in and REMOVEDoff the price which was consider extra REMOVEDoff original price of REMOVEDto REMOVEDwhen I went in person to see about getting my paperwork they said they no longer have anything on the Mitsubishi Outlander and I have to call the finance company when they told me how much my pay off was when called yesterday and ask what the pay off was after my dad took over and started paying not REMOVEDa month but REMOVEDa month which he's paid twice already since he was the co singer so when they say the pay off was REMOVEDleft to pay off that's when he got REMOVEDnow that's why we never got the paperwork cause they never took off the REMOVEDbeen paying this vehicle since December 2024 and the payment is still REMOVEDnever missed a payment, so REMOVEDCooley never mailed us a copy of the paperwork they promised, and the pay off is still REMOVEDso all this time shows it's still never showed anything was paid . Dad said they can just come pick up the car he's not paying anymore on this car reporting to better Business bureau, and going to dispute it with credit bureau due to no paperwork showing us the cost after REMOVEDoff the car price and trade in the finance company said their going by what REMOVEDsent over to them that is way too much for a car some time this yr went to drive time to see about trading it in and they said we still owed REMOVEDso couldn't trade in at that time,so how did it jump up back to REMOVEDtotal pay off." ... Read full review

  • Kaitlyn C

    "I purchased a car from clay cooley Mitsubishi in Arlington Texas on 7/10. I was told my credit wasnt good enough to get the car myself and I needed a REMOVEDsigner." ... Read full review

  • Robert J

    "How many times have you been to a dealer service department only to wait infinitely to even get a 'Hello'? Have you walked away disappointed promising to never return to such a consumer unfriendly trench?" ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.