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Business Profile

Walk-In Tubs

Safe Step Walk-In Tub

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 668-5636Email BusinessWrite a Review

About

Important information

  • Customer Complaint:

    The company has indicated they would like the opportunity to speak with consumers before complaints are filed with BBB. This company encourages consumers to contact their Service Hotline at 800-989-5101 or via email at [email protected].

    It is not a requirement to contact a business prior to filing a complaint with BBB.

Overview

Headquarters

Safe Step Walk-In Tub

618 Grassmere Park Suite 16

Nashville, TN 37211

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Find a Location

Safe Step Walk-In Tub has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    Safe Step Walk-In Tub is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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    About This Business

    Safe Step Walk-In Tubs provides walk-in tubs and showers, including hybrid tubs with therapeutic features such as hydrotherapy, heated seats, and chromotherapy. The company assists clients with shower-to-bathtub conversions, bathtub replacements, and shower remodels.

    BBB Accredited Since: 4/30/2009

    Years in Business: 18

    Products and Services

    Air Therapy, Anti-Scald Gel Coat, Aromatherapy, Bathtub Replacement, Bathtub to Shower Conversions, Bidet, Bluetooth Speaker, Chromotherapy, Electronic Keypad, Glass Shower Doors, Grab Bars, Handheld Shower Wand, Heated Seat, Hybrid Tub, Hydrotherapy, Locking Handle, Low Threshold Door, Quick Drain, Rainfall Shower Head, Rapid-Fill Faucet, Remote Towel Bar, Shower Bases, Shower Remodel, Shower Seating, Shower Shelving, Shower Tile Accents, Shower to Bathtub Conversions, Shower Walls, Shower Wand, Silk-Spray Shower, Slip Resistant Floor, Therapeutic Features, Walk-In Showers, Walk-In Tubs

    Photos and Videos

    • image description not provided by submitter

    Business Details

    Local BBB:
    BBB of Middle Tennessee
    BBB File Opened:
    6/18/2008
    Business Started:
    5/1/2008
    Business Started Locally:
    6/1/2008
    Date of New Ownership:
    8/1/2018
    Business Incorporated:
    5/1/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    Safe Step Walk In Tub LLC
    Ferguson Enterprises LLC
    Business Management:
    Mr. Ben Faulk, General Manager
    Mr. Jagger Herndon

    Additional Contact Information

    Principal Contacts
    Mr. Jagger Herndon
    Customer Contacts
    Mr. Ben Faulk, General Manager
    Additional Phone Numbers
    Other Phone: (615) 391-0001
    Other Phone: (866) 542-5605
    Other Phone: (615) 690-6653
    Other Phone: (800) 662-9287
    Other Phone: (800) 420-2776
    Other Phone: (888) 746-1715
    Additional Email Addresses
    Primary: Email this Business
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Walk-In Tubs, Health and Wellness, Hot Tub Dealers, Therapeutic Massage, Senior Home Care, Showers, Bathroom Accessories, Disability Access, Bath Supplies, Baths, Bathtubs, Aging In Place Contractors

    Latest Reviews

    • Margaret B

      "Very efficient both workers wonderful job." ... Read full review

    • Tausha G

      "The Safe Step Walk-In Tub crew was scheduled to come at 10am but they arrived early, which was fantastic. The were professional and informative." ... Read full review

    • Marian D

      "They were excellent they were patient they were wonderful worked in the rain clean efficient and very nice!" ... Read full review

    View all Reviews

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