My wife and I subscribed to Zander's ID theft service about three years ago. We've had to contact them on two different occasions since then. They have excellent customer service (even after hours) and their service came through for us on both occasions. We were so glad we had subscribed after our first call, huge peace of mind. No regrets and have been real happy with them.

I called because I was notified that someone filed a fraudulent unemployment claim in my name. I was transferred to the solution team. The phone connection made the call difficult but the person I was connected with was very patient and worked through this with me. I felt so relieved to contact Zander ID Theft and discuss my situation with them. They made me feel that I was truly protected and that they are on my side.

I came to Zander to get a better quote on my life insurance, and it was even better than I thought it would be! My needs were met and I'm saving a lot of money in the process for both my own policy and my wife's policy.

We used Zander based on ***********'s recommendation for life insurance. Great communication throughout the application process! Seriously...more communication than I would have ever expected. They listened to my needs, offered three viable options for my consideration and I knew where things stood during the entire process. It seemed every time I began to wonder how the application was proceeding, a phone call from a real person or an email would pop up! The customer service has me considering using them for ALL of the necessary coverage's for our family.

We had the most amazing customer service experience with Zander Insurance. Our agents Catie P**** and Caroline C******* went way above our expectations.We had an issue with a claim and they advocated for us until we received more than we expected. We are very grateful for the way these women worked so hard to make a tough situation come out so well. Thank you, Catie and Caroline! We highly recommend Zander Insurance to anyone!

I had several questions after receiving an e-mail that one of my e-mail addresses and information had been detected on the dark web. My questions were answered and Chris walked me through putting a credit freeze through ******** and gave the phone numbers to call for the other credit reporting agencies. They were polite and professional in assisting me with this.

I have recently retired from military, always had life insurance once you retire you lose military life Ins. Called Zander back in July 2020 they sent a rude nurses assistant to house for physical, tooblood and and urine . Then they called for more information I sent it all, then they wanted more information, I sent it all now they want all of my VA files from 2007. Totally confidential records, a direct violation of the HIPPA Act. They are NOT military friendly, all was well until I mentioned military and deployments. Now its excuse after excuse why I haven't been excepted. I am disappointed in *********** his recommendations are not always so reliable like he advertises. Now I told Zander send me my blood work results and delete ALL of my information, I am done with this company.

We are sorry to hear of the client's frustration with the application process; a manager has reached out via phone and email to discuss his concerns and provide clarification regarding some of the misconceptions reflected in his review. Regarding the comments about the examiner, the client had not previously expressed any concerns about their behavior. However, while the exam company is contracted by the insurance company directly, we will relay his experience to the local exam office manager for proper handling and coaching. We serve and assist members of the military every day and respect his service to our country, as does the insurance company with which he applied. The information that was requested from the client is a normal and expected part of the underwriting process and was in no way impacted by the client's military history. The VA files he referenced were requested from the past five years, not from 2007, and are commonly asked for based on medical information provided on the initial application. This expectation is clearly set with each and every client we assist, and this customer signed the HIPAA authorization that allows the insurance company to request those medical records from the VA, therefore there was no breach of privacy or protocol on the part of Zander or the insurance company. In order to approve an application for insurance, an insurance company must adequately assess the risk of insuring an individual. Unfortunately, based on the client's discomfort with the necessary requirements and his request to close the file, we are unable to ensure that he has the life insurance protection needed to protect his family. That being said, we are here to help if he decides to move forward with pursuing coverage.

Working with Zander Insurance to get a new life insurance policy was surprisingly easy! The representatives were able to answer the questions that I had and from start to finish were friendly and professional.

I just started working with them. Everything has gone well. Reps are very nice and helpful.

Every time I've contacted Zander, they really put me at easy. They are direct, professional, and sympathetic. I cannot recommend Zander's ID Theft insurance highly enough! It's a small price for a great deal of peace of mind.