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Business Profile

Business Profile

Zander Insurance

Insurance Agency

Business Profile

Zander Insurance

6213 Charlotte Pike

Nashville, TN 37209-3038

Contact Information

6213 Charlotte Pike

Nashville, TN 37209-3038

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BBB Rating & Accreditation

Accredited Since: 2/17/2004

Years in Business: 94

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

3.5/5

Average of 18 Customer Reviews

Customer Complaints

11 complaints closed in last 3 years

2 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 2/17/2004

Years in Business: 94

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Map

Overview

This company offers offers various types of insurance such as but not limited to business, personal, life, health, group, and casualty.

Business Details

Headquarters
6213 Charlotte Pike, Nashville, TN 37209-3038

BBB File Opened:8/4/1993
Years in Business:94
Business Started:1/1/1927
Business Started Locally:1/1/1927
Business Incorporated:7/7/2011 in TN, USA
Accredited Since:2/17/2004
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:Corporation
Alternate Business Name
  • Zander Insurance Group
Contact Information

    Principal

  • Mr. Jeffrey J. Zander, CEO/Owner

    Other Contacts

  • Mr. Shervin Eftekhari, President
Additional Contact Information

Fax Numbers

  • (615) 352-2850
    Primary Fax

Phone Numbers

Email Addresses

  • Primary
  • Other

Customer Complaints

11 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Answered
anonymous user
Customer service lost track of me, I received links to concerts? Signed up 8/24/20 and requested refund 8/28/20 after bouncing around between 3 different 800 numbers, leaving 3 unreturned messages, not getting ahold of ******'s CSID restoration assigned agent, and receiving 2 email links to concerts. I have identity theft and paid them $145 to bounce me around umpteen times and do not care to have weird concerts soliciting me.Read More

Desired Outcome

Refund.

Customer Reviews

18 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Don F

(5 stars)

12/30/2020

My wife and I subscribed to Zander's ID theft service about three years ago. We've had to contact them on two different occasions since then. They have excellent customer service (even after hours) and their service came through for us on both occasions. We were so glad we had subscribed after our first call, huge peace of mind. No regrets and have been real happy with them.

Business Details

Headquarters
6213 Charlotte Pike, Nashville, TN 37209-3038

BBB File Opened:8/4/1993
Years in Business:94
Business Started:1/1/1927
Business Started Locally:1/1/1927
Business Incorporated:7/7/2011 in TN, USA
Accredited Since:2/17/2004
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:Corporation
Alternate Business Name
  • Zander Insurance Group
Contact Information

    Principal

  • Mr. Jeffrey J. Zander, CEO/Owner

    Other Contacts

  • Mr. Shervin Eftekhari, President
Additional Contact Information

Fax Numbers

  • (615) 352-2850
    Primary Fax

Phone Numbers

Email Addresses

  • Primary
  • Other

Local BBB

BBB of Middle Tennessee

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.