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Find a Location

RiverTown Realty, LLC has 1 locations, listed below.

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    Business ProfileforRiverTown Realty, LLC

    Real Estate
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2020

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    RiverTown Realty, LLC.

    Products & Services

    RiverTown Realty is a locally owned real estate brokerage licensed in Tennessee and Mississippi and specialize in property management.

    Business Details

    Location of This Business
    310 Germantown Bend Cove Suite 101, Cordova, TN 38018
    BBB File Opened:
    9/26/2018
    Years in Business:
    6
    Business Started:
    3/22/2018
    Business Incorporated:
    3/22/2018
    Accredited Since:
    6/1/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Patrick Burleson, Owner
    Contact Information

    Principal

    • Mr. Patrick Burleson, Owner

    Customer Contact

    • Mr. Patrick Burleson, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My lease on this property started 8/26/2022 RiverTown Realty failed to changed the locks on the property.1. On September 6, 2022,A kitchen window was broken from inside of home. Someone had entered into the property and unlocked the door.2. My ******** caught a Latino lady attempting to enter **** **********************, after she heard the ring from the doorbell, she immediately turned around. I was told she was the previous occupant of the property.On September 9, 2022 I came home from work, bathroom floor was flooded from bottom of toilet RiverTown Realty, replaced the toilet after 2 days On October 10, 2022 The Sanitary drain clogged up. Toilet and sink clogged up I had a scheduled Knee Replacement on 10/12/2022. I had to cancel because I had no permanent place to live for recovery. I wasn't able to live at **** ******************* Ln due to unsanitary conditions. I wasn't able to live in **** ******************* Ln until October 19, 2022 Had to pay to live with someone else.On October 20, 2022 RiverTown Realty charged me $125 to turn on the heat because MLG&W had a lock the gas meter before I moved in.On October 31, 2022 There was a horrible smell throughout the property that made me sick On October 2, 2022, a plumber came to the property On December 25, 2022 Tub faucet busted and water running out uncontrollable Didn't get repaired until December 27th, 2022 Water bill extremely high.On February 2, 2022 A tree fell from the property, into the street, blocking traffic on two streets On February 20, 2022 Plumbing and sanitary drain clogged again On February 23, 2022 RiverTown informed me that they have approval to replace the sewer line at **** ******************* Ln After the sewer has been replaced, there was a line that was struck. ATT&T had to be called out to repair that line.Now the entire yard full of holes, the start of the driveway has a deep hole preventing me from entering because my car may sink.As of today, I am still not able to live where I pay rent every month
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Antonia A.

    4 stars

    07/25/2022

    I am having a problem getting someone out to fix it. It is 87 degrees in house thermostat is on 68. I suffer from sinus and asthma. I have called no one answer. Have did many maintenance requests no response. I'm always on time with rent. I have lived here for almost 4yrs.

    Local BBB

    BBB of the Mid-South

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