Pest Control Services
TerminixHeadquarters
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Reviews
This profile includes reviews for Terminix's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,102 Customer Reviews
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Review fromMicah M
Date: 05/16/2025
1 starI paid Terminix ten thousand dollars to treat a mice problem we have.They knew we owned a condex and only half yet contributed to tell us they will solve the problem and nothing about the other half of the house.They came out and replaced insulation and sealed some of the outside of the house.We have a larger mice problem now than we did before and have had them come out 5 times with the same thing every time.Your neighbors need to get outside sealed ( while this might be true, again when selling us the service they said they would resolve the issue).There is now mice trails all in my insulation and I spent $10,000 for what?Save yourselves some money and go with anyone else.I have activity coming from my roof and they refuse to go up on my roof( its really tall) to seal everything and do a good job.Very very frustrated with them.Terminix
Date: 05/20/2025
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We understand dealing with unwanted pests can be frustrating. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.
Terminix Executive Services
Review fromMariana R
Date: 05/16/2025
1 starThis company feels like a scam. The inspector never found the termites but since I had seen them in the house he recommended me a treatment that cost me ********. Well they came two times already lousy job that is not done yet. I had to call and call for them to come back and still they did not complete the job. I asked to talk to a manager that cost me lots of calls and text messages for him to finally call me. At this point I think I deserve the money back. So much miscommunication, misinformation about where the termites are in the house, job not completed yet after 2 weeks.Terminix
Date: 05/20/2025
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We understand dealing with unwanted pests can be frustrating. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.
Terminix Executive Services
Review fromMarcie F
Date: 05/16/2025
2 starsI wouldn't advise anyone to go with this company! Sales lady **** is a liar for starters. Once they are paid. They don't give a c*** about you! $4000 they charged me and I pd it off within a week I no longer exist to them. And finding a big manager or something is a joke also. I'd go elsewhere.Terminix
Date: 05/20/2025
Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.
Terminix Executive Services
Terminix
Date: 05/20/2025
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We understand dealing with unwanted pests can be frustrating. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.
Terminix Executive Services
Marcie F
Date: 05/23/2025
Terminix has been back to ck traps. Had a rodent trapped in a closet the service guy came out and said it wasn't in there. Well yes it was! Still no contact from Doni. She sold me this service. Otherwise I think they are trying to get it squared away and done so they don't have to come back.Review fromTeresa J
Date: 05/16/2025
1 starTerminix is the worst company we ever had. The technicians never showed up Some manager called to reschedule. They still never showed up. We argue with the lady on the phone about canceling our service and refunding our money. Yall is a terrible company yall need to get it together. We will never ever in our life. Use yall again and yes, we are going to tell people about yall.Terminix
Date: 05/20/2025
Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.
Terminix Executive Services
Review fromPETER T
Date: 05/15/2025
1 starTerminix took my money and never supplied the service I paid for. Sent salesman out after four phone calls for SERVICE. This took ****** in ******************.Terminix
Date: 05/20/2025
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.
Terminix Executive ServicesReview fromJL L
Date: 05/15/2025
1 starThe answering service and the local locations do not communicate with each other. I had called for service and the 866 number people repeatedly told me that they would be coming to service my home 2 days later. I called that day and they confirmed. No one ever came. The following week they came and did the treatments. After they got their money, I became a non concern for them. The local managers were not willing to help me or even listen to my concerns when I tried to speak with them. They ignored my emails and phone calls you never get through to a local person.TERRIBLE CUSTOMER SERVICE!!!!!! Chose another **********************, please. Save yourself time and aggravation!!!Terminix
Date: 05/16/2025
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. In reviewing the notes on your account we see that your issue was resolved today. Terminix is a company built on values, we serve our customers by providing exceptional customer experiences that exceed their expectations. Thank you again for bringing this to our attention.
Terminix Executive Services
Review fromJ. M.
Date: 05/13/2025
1 starWe had a scheduled appointment for 2 fridays ago between 8am-12pm. They never showed. I missed a day of work for this appointment and to this day have not been able to receive an answer as to why they never showed? No phone call, no nothing! Ive called a dozen times between the day of our scheduled appointment and today. Each time, they tell me that the *** in our area is unreachable? Not being able to make an appointment is one thing, a complete disregard for the money I lost by missing out on work is another? A phone call would have been amazing, but I know its not comingTerminix
Date: 05/15/2025
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.
Terminix Executive Services
J. M.
Date: 05/21/2025
My phone number is ************. You will be able to locate my appointment that you all never showed up for using that number. I missed a day of work to be home for that appointment, it cost me $300. Out of curtesy, you could have at least called me to let me know that no one was coming! I tried calling you all repeatedly for days and no one that I talked to could give me an answer. They all just kept saying that somebody would call me back. Nobody ever called. The right thing to do would be to reimburse me the $300 I lost by missing work for an appointment that you never showed up for!Review fromHolly S
Date: 05/09/2025
1 starWe hired terminix to come out and handle a bed bug problem, they came out 3 times and didn't fix the issue. The manager lied and said he was going to come out and never did. We don't want to continue to pay for a service not we'll done.Terminix
Date: 05/14/2025
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We understand dealing with unwanted pests can be frustrating. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow-up.
Terminix Executive Services
Review fromBrooklynn R
Date: 05/09/2025
1 starRequested a bedbug treatment and was quoted $1,400 for a heat treatment. Called the *** to get it scheduled and he signed the paperwork without my knowledge or permission using my, not yet legally accurate, married name. Had to reschedule twice due to tech not showing up and finally they came and did a simple spray. Was told it was level based treatments and we paid for the lowest level. Fourteen hundred dollars??? Are you kidding me? Talked to a manager in Febuary and haven't heard anything since. ******** customer service and down right evil sales practices. We were lied to, taken advantage of, and dumped like a dog. DO SOMETHING ABOUT THIS PLEASE.Terminix
Date: 05/12/2025
Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up.
Terminix Executive Services
Review fromCarol M
Date: 05/07/2025
1 starI have two termite contracts with Terminix and contacted them to come out to treat termites. They make appointments and dont show up. The telephone operator cannot schedule appointments and no one ever calls to come out. They are not able to service the contract. I am so frustrated and still have termites.Terminix
Date: 05/09/2025
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.
Terminix Executive Services
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