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          '58 Foundations & Waterproofing has 1 locations, listed below.

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            Business Profilefor'58 Foundations & Waterproofing

            Waterproofing Contractors
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.62/5stars

            Average of 21 Customer Reviews

            Customer Complaints

            12 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/2/1991

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Trusted Five-Star Service Since 1958 For more than 60 years, '58 Foundations has provided basement waterproofing, crawlspace encapsulation, foundation repair, mold removal and radon mitigation for homes and commercial properties.

            Products & Services

            Basement waterproofing, crawlspace encapsulation, foundation repair, mold removal, radon mitigation.

            Business Details

            BBB File Opened:
            5/1/1991
            Years in Business:
            66
            Business Started:
            1/1/1958
            Date of New Ownership:
            5/17/2019
            Business Incorporated:
            12/19/2019
            Accredited Since:
            5/2/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            49
            Hours of Operation

            Primary

            M:
            8:00 AM - 7:00 PM
            T:
            8:00 AM - 7:00 PM
            W:
            8:00 AM - 7:00 PM
            Th:
            8:00 AM - 7:00 PM
            F:
            8:00 AM - 7:00 PM
            Sa:
            9:00 AM - 1:00 PM
            Business Management
            • Mr. Richard Fencil, Chief Marketing Officer
            • Ms. Jennifer Brody, Vice President of Operations
            Contact Information

            Customer Contact

            • Mr. Richard Fencil, Chief Marketing Officer
            • Ms. Jennifer Brody, Vice President of Operations

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/01/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I hired 58 foundations to Waterproof my basement and correct a foundational issue within my crawl space in March of 2022, since then the system has malfunctioned, PCV from The system broke causing water to run down the shared driveway of my home. I contacted the company. They sent someone out twice to fix the issue. The first guy said the pvc under ground needs to be replaced. They sent someone out and authorized them against my wishes to discharge the line onto my front lawn which is illegal for the city I live in. I then called the city to find out they NEVER PULLED PERMITS for the work they performed initially installing the system and doing the foundational work. The city of Wilmington came out to my house and cited me for 58 foundations work not being up to code. No plumber was used, no electrician was involved and the city never inspected any of the work performed until it malfunctioned and was not illegally discharging on my front lawn. The general Manager ***** **** authorized the discharge knowing it was illegal and Todd (the owner) claims The system works fine I’m just being unreasonable. He pulled permits from the city against my wishes on 8/14 of THIS YEAR to cover their Butts but won’t sever the ties so I can get another company to install a proper system. I financed the 12k repair that isn’t up to code and needs to be redone by someone who will follow city guidelines from start to finish. I want nothing more than the finance charges erased that I owe and money to assist with hiring a new company to fix their illegally discharged line and poorly executed foundational work. My kitchen is sagging and my home is suffering from their negligence that I am contractually bind to pay to Foundation funding. I need help getting these finances charges dropped and getting my home properly waterproofed and my crawl space properly fixed below my kitchen. I’m making monthly payments on a botched system Please help me.
            Read More

            Customer Reviews

            21 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lucy D

            5 stars

            03/23/2024

            We used 58 Foundations for our basement waterproofing. Very pleased with our crew led by Trevor. Everything was explained in detail and our questions answered. Even though they used a jackhammer for some of the process, they were very quiet during the rest of it.

            '58 Foundations & Waterproofing Response

            03/25/2024

            Hi Lucy - thank you so much for taking the time to leave us your feedback on your basement waterproofing project. We are thrilled that you're pleased with the work and appreciate your business and trust in us!

            Local BBB

            BBB of Greater East Tennessee

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