Business ProfileforCopper Key Realty And Management

After staying in the rental property as tenants for nearly 3 years we moved out on 23MAY 2022. Lease ended on 24May 2022. Copperkey Realty COVID policy said they were only doing virtual move out inspections, after tenants already gone. Possibly this was part of the problem , since tenant and the property manager did not go through the house together for the move-out inspection. We immediately drove to North Carolina to our new location for a military transfer, which is where we are now. Prior to moving out, we got the carpet cleaning by a truck mounted system by a company recommended by Copperkey Realty in moveout document. We left the receipt on the counter top as instructed. In the weeks prior. we were on leave and cleaned the house on our own. Also we got a professional house cleaning done and paid $250 for it, after our own inspection of their work and got a receipt for it. Since it was not in the move-out instructions we did not leave a copy of the receipt on the countertop. We assumed that the move-out inspector would notice the obviously spanking clean house. Also, prior to hiring the house cleaners we asked Copperkey realty over phone if they recommended any house cleaners, and the response of the receptionist was that there are so many cleaners that it is not possible to recommend anyone specifically. *********, the inspection manager for Copperkey realty, started the list of discrepancies by one word "Cleaning." It did not say if anything was wrong with cleaning. Later, she charged us another $250 for cleaning and emailed us us a hand written note that some ******* ****** was paid that amount for cleaning. Also, Copperkey Realty got the whole house repainted, and listed it themselves to sell it. They charged us $475 for repainting of 15 walls, saying they were touched up unevenly. No mention was made of which walls, no photos..nothing. So they repainted the whole house, then charged us $450 +$250 painted and cleaned afterward, so they can sell it.