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About

About This Business

EPB provides internet, energy, television, and phone services, including fiber optic internet with symmetrical upload and download speeds. The company assists clients with utility billing, payment arrangements, and outage reporting. Services include TV packages with on-demand viewing and DVR capabilities, along with phone plans featuring long-distance options. Energy services involve grid management and efficiency programs.

BBB Accredited Since: 1/1/1960

Years in Business: 91

Products and Services

This company offers business telecommunications.

Business Details

BBB File Opened:
1/1/1990
Business Started:
1/1/1935
Business Started Locally:
1/1/1935
Alternate Names:
Electric Power Board
Related Businesses:
EPB Fiber Optics
Business Management:
Ms. Karen Thomas, Vice President, Customer Relations
Ms. Tina Hatfield
Mr. David Wade, CEO
Mr. Ryan Keel, President of Energy and Communications Business Unit
Number of Employees:
728

Additional Contact Information

Principal Contacts
Mr. David Wade, CEO
Customer Contacts
Ms. Karen Thomas, Vice President, Customer Relations
Ms. Tina Hatfield
Mr. David Wade, CEO
Fax numbers
Primary Fax: (423) 648-1233
Additional Email Addresses
Primary: Email this Business

Latest Reviews

  • Alix T

    "Terrific company. Of all my 10 years in Chattanooga, EPB provided exceptional customer service, resolved all of my issues with expediency, and made me feel like a valued customer." ... Read full review

  • Brenden S

    "EPB used to be a good company and used to have good customer service, now it's impossible to get in contact with the company or anyone in general using Ai to keep you from getting in contact no matter what you say to it." ... Read full review

  • Penny P

    "Our power went out on a July 4th. I am elderly with multiple health problems and get dizzy and pass out with cardiac arrhythmias when I am in heat > than 75 degrees." ... Read full review

View all Reviews

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