Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Services

Gadsden's Auto Service LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristopher T

    Date: 12/02/2025

    1 star
    ??Public service announcement for all the low country, please pay attention if you don’t want to be ****** over with your vehicle.??
    ??Derrick Gadsden?? (I would tag him, but he blocked me) picked up my F250 to do a transmission rebuild on October 1, 2025, and from that moment on, my life has not been the same. It doesn’t matter if you’re a civilian, active duty, or veteran; this individual does not care. He would not pick up his phone, reply to text messages, or communicate whatsoever. He’s on social media, playing around, instead of doing the job he said he would do. Thirty-two days later, after calling and texting him every other day, trying to get a hold of him, my truck was finally done. He delivered my truck without meeting me in person and said it was fixed. I paid and drove it for three hours, and the transmission was leaking fluid everywhere while I was at Tractor Supply. I called him; he said he would fix it and bring it back to me by the end of the day. Seventy-two hours went by with no communication or response; he brought it back and said it was fixed. I said OK, then drove it for less than 10 hours, and the transmission that he supposedly rebuilt blew up while I was on 61, traveling at 60 miles per hour with my kids, and the tire locked up, and we swerved off the road.
    Once again, I had to try to get a hold of this individual because I already paid him a ton of money, and I have a warranty through him; he said OK, he would fix it, it would take about a week. Thirty days went by with no communication, nothing, and I had to call the cops to go to his house to get my truck because he was supposedly fixing my transmission, and he shipped it off somewhere. He didn’t even attempt to fix it; he shipped it off to somebody I have no idea who it is because I haven’t gotten an invoice or a phone number to figure out who this person was or is. They even chipped my oil pan. I had to get a tow truck to go there with the sheriff’s department to retrieve my truck,

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.