We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

Cottageville Motor Sales, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Chelsea K.

    Date: 02/02/2023

    Purchased a F250 at the end of December. Traded in a PAID for truck towards this truck. Drove an hour and a half home and the heat quit working. Noticed that coolant was leaking, suspected that it was a cracked radiator. Contacted Genesis and they were gracious enough to purchase a new radiator and have it shipped to us. Go to replace radiator, it's not leaking. Find out that the motor has a blown head gasket and oil/coolant is mixing together not allowing the system to be pressurized. Contact Genesis again, the owner Dale, request that the truck be brought to him for diagnosis...no cost to us. So missed work to bring the truck down to Cottageville just for it to sit there and never be diagnosed because they don't have an in-house diesel mechanic. I have asked multiple times for a diagnostic report to see if we can potentially just have the truck fixed but no luck..Tried to get us to swap trucks with another f250 that had more play in the steering wheel than mud truck. Then proceeded to tell us that the bank wouldn't stretch out as far as the 1st truck so the payments would go up another $100/month. So my husband and I walked out because that was not acceptable. Now we have been going on 3 weeks with them "trying" to find us another truck but yet can't return phone calls and always busy when called. So now not only are we out of the F250, we are out of a paid for truck that was traded in, plus our credit is screwed.

Cottageville Motor Sales, Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.