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Business Profile

Business Profile

Blue Ridge Cable Technologies, Inc

Cable TV
Multi Location BusinessFind locations

Business Profile

Blue Ridge Cable Technologies, Inc

Palmerton, PA 18071-1520

Contact Information

Palmerton, PA 18071-1520

BBB Rating & Accreditation

Years in Business: 71

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Customer Reviews

1.22/5

Average of 18 Customer Reviews

Customer Complaints

43 complaints closed in last 3 years

16 complaints closed in last 12 months

BBB Rating & Accreditation

Years in Business: 71

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Overview

Blue Ridge Communications is a full service communications provider offering cable TV and internet services. They offer digital cable, On Demand, Digital Video Recording (DVR), and high speed Internet Access service (ProLog Express).

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
Palmerton, PA 18071-1520

BBB File Opened:6/6/2000
Years in Business:71
Business Started:1/1/1950
Business Started Locally:1/1/1950
Alternate Business Name
  • Blue Ridge Cable Technologies
  • Blue Ridge Cable Television, Inc.
  • Pencor Services, Inc.
  • Blue Ridge Cable
  • BRC Lehighton
  • PenCor SUV Inc.
  • Blue Ridge Communications
Business Management
  • Ms. Michelle DeLuna, Company Contact
  • Mr. Jeff Crandall, Director of Operations
Contact Information

    Principal

  • Ms. Michelle DeLuna, Company Contact
  • Mr. Jeff Crandall, Director of Operations

    Customer Contact

  • Mr. Jeff Crandall, Director of Operations
Additional Contact Information

Fax Numbers

  • (610) 826-9126
    Other Fax
  • (610) 826-9297
    Other Fax
  • (570) 836-1659
    Other Fax
  • (570) 424-7673
    Other Fax
  • (610) 826-7626
    Other Fax
  • (570) 662-7470
    Other Fax

Phone Numbers

Customer Complaints

43 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Answered
anonymous user
This email is in regards to the patently false lies that blue ridge cable has provided. As of present my 3 children have missed one week in school because of blue ridge cable and their fraudulent billing practices. Due to the pandemic school is being held online so the internet is required. It is now that blue ridge cable decides to cut my internet service and claim that I owe them upwards of $2000. Then as stated by one of thier representatives that the education of my children is not thier problem. They need this money before any service is restored. If I could afford to volunteer and give blue ridge money that they are not rightfully owed. Especially this amount. I wouldn't need the internet because I would have private tutors for my children ranging in ages of 7, 9 and 11. Blue ridge falsely stated that they are not a monopoly for the pocono farms area. This is a flat out lie. The companies that they listed in thier response; Frontier Via satellite ******* Does not service this area. Also the first 2 companies do not exist because nobody in my area has heard of them. Blue ridge cable I found out has a long history of fraudulent billing in the poconos because there is no competition here. If a town hall was held, it would be packed to capacity. How are they allowed to get away with this. Why is this not being addressed by Congress ? I will no longer be silent on this issue. My children already have a strike against them in this world because they are African American. Now thier education is in jeopardy because of blue ridge cable and the fraud that they have been allowed to get away with for years unchecked ? I intend to seek legal advice in regards to this is nothing is done by the FCC the regulatory body of blue ridge cable.Read More

Customer Reviews

18 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Robin W

(1 star)

08/27/2020

Every night when high traffic I loose my internet. BRC cable want to send techs or blame.my equipment but as other people have stated they are full of Sh*t. They do not have the bandwidth and blame everyone else. But you are expected to pay their bill for horrible service that they then lie about!! Like the rest of the poor soles on here that are subject to their monopoly I hate the company and their lies. I would switch to anything else if I had any choice. Remember it's not your equipment it's their terrible service!
... Read More

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
Palmerton, PA 18071-1520

BBB File Opened:6/6/2000
Years in Business:71
Business Started:1/1/1950
Business Started Locally:1/1/1950
Alternate Business Name
  • Blue Ridge Cable Technologies
  • Blue Ridge Cable Television, Inc.
  • Pencor Services, Inc.
  • Blue Ridge Cable
  • BRC Lehighton
  • PenCor SUV Inc.
  • Blue Ridge Communications
Business Management
  • Ms. Michelle DeLuna, Company Contact
  • Mr. Jeff Crandall, Director of Operations
Contact Information

    Principal

  • Ms. Michelle DeLuna, Company Contact
  • Mr. Jeff Crandall, Director of Operations

    Customer Contact

  • Mr. Jeff Crandall, Director of Operations
Additional Contact Information

Fax Numbers

  • (610) 826-9126
    Other Fax
  • (610) 826-9297
    Other Fax
  • (570) 836-1659
    Other Fax
  • (570) 424-7673
    Other Fax
  • (610) 826-7626
    Other Fax
  • (570) 662-7470
    Other Fax

Phone Numbers

Local BBB

BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.