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About

Important information

  • Additional Info:
    Consumers should take into consideration the company's size in relation to its complaint volume.  BBB has determined that the complaints received against UniGroup are normal for its industry and the company has been responsive to all concerns brought to its attention. 

About This Business

UniGroup provides global transportation and logistics services, including household goods moving, freight forwarding, and supply chain management. The company assists clients with planning, coordination, and execution of domestic and international relocations, as well as customized logistics solutions for businesses.

BBB Accredited Since: 3/28/1983

Years in Business: 109

Products and Services

Household goods moving: Services for local, long-distance, and international relocations with packing and transport options.
Freight forwarding: Coordination of air, ocean, and ground freight for global shipments.
Supply chain management: Customized logistics solutions for inventory control, distribution, and transportation.
Corporate relocation services: Programs designed for employee transfers and business moves.
Storage solutions: Short-term and long-term storage options for residential and commercial needs.

Business Details

BBB File Opened:
4/28/2008
Business Started:
1/1/1917
Business Started Locally:
1/1/1917
Business Incorporated:
6/19/1996
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
UniGroup, C.A.
UniGroup Logistics
United Mayflower Container Services
Business Management:
Laurel Soykin, Paralegal
Number of Employees:
498

Additional Contact Information

Principal Contacts
Laurel Soykin, Paralegal
Customer Contacts
Laurel Soykin, Paralegal
Fax numbers
Other Fax: (314) 349-8710
Additional Phone Numbers
Other Phone, (Headquarters Phone Number): (636) 305-5000
Other Phone: (816) 524-2772
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Additional Websites
unigrouplogistics.com:443...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
  • Cash
  • Check
  • Credit Card
  • American Express
  • Discover
  • MasterCard
  • Visa
Other Resources
USDOT: US Department of Transportation: Federal Motor Carrier Safety Administration
Midwestern Service Center
Matteson IL 60443
Phone Number: (708) 283-3577; in Illinois (217) 492-4608; in Missouri (573) 636-3246
Fax Number: (708) 283-3579
https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Latest Reviews

  • Lee Anne H

    "Title: 4+ Years Later, Still Missing Heirlooms United Van Lines / UniGroup Failed Us Rating: 1 star We hired United Van Lines (now UniGroup) in ******** to move us from *********, ** to ******, ** in September 2021. The crew was polite and fast, but valuable, ir***laceable items vanished during packing, and the companys policies left us with zero recourse." ... Read full review

  • Christina E

    "We thought we were using a good company, one my family used in 89 to move across the country. They stole personal items and were drinking alcohol on the job." ... Read full review

  • Leigh Anne C

    "multiple broken items - leg, caster and all wheels broken off antique dresser, and remaining casters completely crushed/flattened, standing lamp shelf broken , broken plate, broken silverware drawer, broken/crushed bird feeder. Poor communication." ... Read full review

View all Reviews

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