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Find a Location

Premier Bank has 103 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Premier Bank

      275 W Federal St Youngstown, OH 44503-1200

      BBB Accredited Business
    • Premier Bank

      107 Plaza Dr Ste A Saint Clairsville, OH 43950-8735

    • Premier Bank

      650 E State St Salem, OH 44460-2935

      BBB Accredited Business
    • Premier Bank

      32 State St Struthers, OH 44471-1978

      BBB Accredited Business
    • Premier Bank

      7525 Market St Youngstown, OH 44512-6039

      BBB Accredited Business

    Business ProfileforPremier Bank

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/12/2003

    Years in Business: 135

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    As a community bank, we believe it's our responsibility to develop strong roots in each community we serve through charitable donations, financial education and employee involvement. We maintain a strong presence in a variety of service organizations, charitable causes and public efforts, and our employees are active members of civic groups, economic development programs, educational projects and urban revitalization efforts. Our employees believe in taking a personal role in making a difference throughout the community. From pitching in on a single project to ongoing organizational commitments, Home Savings employees work hard in their spare time to help improve the quality of life for all.

    Products & Services

    Loans, Financing, Checking accounts, Savings Accounts, Mortgages, Insurance

    Business Details

    This is a multi-location business.

    Find a Location

    Premier Bank has 103 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Premier Bank

        275 W Federal St Youngstown, OH 44503-1200

        BBB Accredited Business
      • Premier Bank

        107 Plaza Dr Ste A Saint Clairsville, OH 43950-8735

      • Premier Bank

        650 E State St Salem, OH 44460-2935

        BBB Accredited Business
      • Premier Bank

        32 State St Struthers, OH 44471-1978

        BBB Accredited Business
      • Premier Bank

        7525 Market St Youngstown, OH 44512-6039

        BBB Accredited Business
      Location of This Business
      275 W Federal St, Youngstown, OH 44503-1200
      BBB File Opened:
      6/8/1985
      Years in Business:
      135
      Business Started:
      1/1/1889
      Business Started Locally:
      1/1/1889
      Business Incorporated:
      1/15/1889
      Accredited Since:
      5/12/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • First Insurance Group, a Premier Financial Company
      Business Management
      • Mr. Gary M. Small, President & CEO
      • Ms. Kathy Bushway, SVP Chief Marketing Officer
      • Ms. Tina Shaver, Chief Risk Officer
      • Mr. Josh Toot, Executive Vice President/Market President
      • Mr. Paul Nungester, EVP Chief Financial Officer
      • Ms. Shannon Kuhl, EVP Chief Legal Officer
      • Mr. Jason Gendics, EVP Retail and Business Banking
      Contact Information

      Principal

      • Mr. Gary M. Small, President & CEO

      Customer Contact

      • Mr. Josh Toot, Executive Vice President/Market President
      • Ms. Linda Langston, Compliance Analyst
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      First Premier Bank is reporting in accurate dates on my credit report. *********** is showing an open date as of June 21, 2021 and Equifax is showing an open date as of October 13, ****. The Credit bureaus stated my account was properly investigation but how is that possible if the open date is inaccurate, the date last active is inaccurate, and date last reported is not accurate. This ground for removal they also violated my rights under 15 U.S.C **** section 602 A. States I have the right to privacy.15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish a account without my written instructions
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Harry S

      5 stars

      04/15/2024

      Financed a auto thru them never ever had a problem ,I paid my bill monthly as required per my payment book. i had a 48 month loan i paid it off in 45 months .i went to the local office in niles and the lady that handled the pay off was very nice and thanked me for being a customer could not have had a better experience .............

      Premier Bank Response

      04/17/2024

      Thank you for the positive rating and for banking with us, *****! We are so glad to hear that you enjoyed a premier banking experience. We hope that youll come back to see us again real soon. We want to be your trusted advisor and will continue to work hard to exceed your expectations.

      Local BBB

      BBB of Mahoning Valley

      BBB Reports On

      BBB reports on known marketplace practices.

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