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Find a Location

OG10kTech has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • OG10kTech

      654 Brooksedge Blvd Ste B Westerville, OH 43081-2962

    Business ProfileforOG10kTech

    Computer Manufacturers

    Additional business information

    Additional Info:
    The principal of this business, William D. Taylor, Sr. is also the principal of Black Swan Gaming upon which BBB maintains a separate BBB Business profile.  
    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    State of Ohio v. William D. Taylor Sr. Inc. dba OG10Ktech and William D. Taylor individually

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

    On June 20, 2022, the Ohio Attorney General's Office filed a civil lawsuit in Delaware County Common Pleas Court, against defendants William D. Taylor Sr. Inc., dba OG10Ktech, William D. Taylor Sr. Statutory Agent, and William D. Taylor Sr. individually.

    The Ohio Attorney General's office alleges the defendants failed to provide gaming and other computer products estimated at more than $100,000, and states that William D. Taylor Sr. sold personal computers and hard-to-find computer parts used mainly for gaming or for mining cryptocurrency, and that consumers searching online for such parts were often directed to the OG10kTech website or store. The lawsuit maintains Taylor misrepresented the business, falsely claiming that the store had special relationships with vendors who could obtain, or currently possessed, highly sought-after products at prices that didn’t reflect the substantial mark-ups seen elsewhere. At the point of purchase, consumers were required to pay in full to be placed on a waiting list for the products, and after waiting several months for delivery, customers began requesting refunds, which Taylor didn’t provide, even though OG10kTech’s return policy stated that refunds would be given for items not received within 45 days, according to the Ohio Attorney General's Office.

    The state's lawsuit alleges violations of Ohio’s Consumer Sales Practices Act and its rules – including:

    • Failing to deliver products.
    • Misrepresenting the availability of goods.
    • Selling merchandise on its website that it neither possessed nor could deliver.
    • Failing to observe its duty to segregate purchase monies.
    • Failing to provide refunds.
    • Misrepresenting that the subject of a consumer transaction was available.
    • Misrepresenting the availability of refunds due to the defendants’ precarious financial position.

    The state is asking the court to grant a monetary judgment sufficient to reimburse all consumers found to have been damaged by the defendant's alleged unfair, deceptive, or unconscionable acts and practices, and to impose a $25,000.00 civil penalty for each separate violation.

    The matter is pending before the court, according to the information in BBB files as of June 30, 2022.

    For more details you may wish to contact:

    - The Ohio Attorney General's Office Help Center
    Toll-free: 800-282-0515 or Local: 614-466-4986, 30 E. Broad St., 14th Floor, Columbus, OH 43215, http://www.ohioattorneygeneral.gov/

    - The Delaware County of Courts office,
    Phone: (740) 833-2500, 117 North Union Street, Level 300, Delaware, Ohio 43015 , https://clerkofcourts.co.delaware.oh.us/

     

    See all additional business information

    At-a-glance

    Customer Reviews

    2.31/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    OG10KTech builds gaming PC’s as well as PC’s

    Products & Services

    gaming PC’s as well as PC’s

    Business Details

    Location of This Business
    654 Brooksedge Blvd Ste B, Westerville, OH 43081-2962
    BBB File Opened:
    1/5/2021
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Incorporated:
    1/1/1995
    Type of Entity:
    Corporation
    Alternate Business Name
    • William D Taylor Sr Inc
    • WTSR Marketing
    Business Management
    • Ms. Karen Taylor, Registered Agent
    • Mr. William D Taylor Sr., Owner
    Contact Information

    Principal

    • Mr. William D Taylor Sr., Owner

    Customer Contact

    • Ms. Karen Taylor, Registered Agent
    • Mr. William D Taylor Sr., Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    36 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I ordered an RTX 3080 XC3 ultra which is $993.72. The item was delayed multiple times. I decided to get a refund on the item and never received the refund. Followed their requested procedure for email but never received a response.

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gryffyn G

    1 star

    10/19/2022

    Paid full price for a graphics card in May of 2021, got put in a waiting queue but it only moved once. When asking for a refund they offered to exchange the value for other product, after agreeing that would work I never heard back and haven't been able to get a hold since.

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

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