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Business Profile

Engineering Consultant

REPS Resource, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have invested with REPS about a little over 10 yes ago & they have been Unethical,Unprofessional, self serving & submitting false information to federal authorities, I would like you to investigate this matter & take appropriate action as their behavior is tarnishing your image to have such Businesses under your banner, I am senior citizen & I am being put through a lot of pain & suffering due to their Unethical practices. Thank you for your kind consideration of my request.

    Business Response

    Date: 01/16/2025

    *** ******* *** ****

    May 17, 2024

    Via Electronic Mail Only
    ******* ***********
    Marketplace Rescue Consultant
    BETTER BUSINESS BUREAU - CINCINNATI

    Re: ***** *****

    Dear *** ***********:

    I have been retained by REPS Resource, LLC (“REPS”) for all matters relating to
    ***** ****** **** (“*****”) including now the defamatory, slanderous complaint that he
    recently filed against REPS. Please direct all future communications concerning REPS and
    ***** to my attention.

    As a preliminary (and dispositive) response to the complaint filed by *****, and as
    indicated in the complaint itself, ***** is not a customer of REPS, ***** has never been a
    customer of REPS, and the dispute with ***** does not involve any matter remotely within
    the mission or purview of the Better Business Bureau. As he indicates in his complaint, *****
    is an owner of REPS, not a customer, as he holds a small minority ownership interest in the
    limited liability company. Rather, ***** is attempting to use the Better Business Bureau to
    threat, harass, and intimidate the majority owner of the company, in an effort to have your
    organization publish his false and defamatory statements. In fact, ***** recently filed a
    nearly identical libelous accusation with the **** Civil Rights Commission.

    For these reasons, no action of any kind should be taken by the Better Business
    Bureau, other than the rejection of this baseless and slanderous complaint, which has
    nothing to do with REPS, its customers, or its services. If *** ******* “complaint” is published
    in any manner, we will immediately file an action against all persons and individuals
    involved in the publication, as we are already preparing the litigation against *** ***** for his
    prior misconduct, abuse of process, and false and defamatory statements. Please reply to
    this communication and confirm that the BBB will refrain from taking any further action or
    publishing *** ******* libelous statements.

    Thank you in advance for your attention to this matter. In the interim, please feel
    free to contact me if you have any questions.

    Very truly yours,

    *** ******* *** ****



    ****** ** *******

    ******



REPS Resource, LLC is BBB Accredited.

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