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          North Main Motors, Inc. has 1 locations, listed below.

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            Business ProfileforNorth Main Motors, Inc.

            Used Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/22/2017

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Used Automotive Sales and Service

            Products & Services

            Used Automotive Sales and Service

            Business Details

            BBB File Opened:
            6/8/1993
            Years in Business:
            37
            Business Started:
            1/1/1987
            Business Incorporated:
            7/13/1987
            Accredited Since:
            5/22/2017
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:30 AM - 7:00 PM
            T:
            8:30 AM - 7:00 PM
            W:
            8:30 AM - 7:00 PM
            Th:
            8:30 AM - 7:00 PM
            F:
            8:30 AM - 7:00 PM
            Sa:
            8:30 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Ms. Lisa Marshall, CEO
            • Mr. Ron Penrod, Sales Manager
            Contact Information

            Principal

            • Ms. Lisa Marshall, CEO

            Customer Contact

            • Ms. Lisa Marshall, CEO
            Additional Contact Information

            Fax Numbers

            • (937) 644-2084
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/06/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We purchased a used car (2016 Honda CRV) for our soon-to-be 16 year old on 11/17/23 that was advertised as a clean title, no accidents, in working condition. Once we got the vehicle home and had a mechanic inspect it, the car had clearly been in some type of accident where the windshield and side mirrors were replaced. There was faulty wiring with the lane assist that they weren’t able to repair and had found that the side mirrors and windshield were replaced. We notified the used car company and they offered to trade the car in for $4000 less than we paid for it. They would only do this if we traded it in (less value) for another one of their used vehicles. Our allegations are that this car was not safely inspected prior to reselling. My husband pulled a mouse nest out of the bottom of the car. Unfortunately, we we purchased this car for our 16 year old and don’t feel safe with her driving it. The used car salesman (Collin *******) would not cancel the sale and refund our money, which told us that they no longer wanted the defective, falsely advertised car. This is a danger to others if they are selling cars under false advertisement. Furthermore, we were only given page one of the buyers guide, and it states see other side for important additional information regarding a list of major defects that may occur in used motor vehicles. Attached are the pictures of the vehicle report, mouse nest pulled out of bottom of car, and mechanic’s repairs when he inspected the vehicle. Because we would not sell the car back to them for $4000 and buy another one of their used cars, we declined the offer to purchase another shady car from them.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jacob G.

            12/30/2023

            Very nice staff quick easy and affordable prices very understanding nice choice of car

            Local BBB

            BBB of Central Ohio

            BBB Reports On

            BBB reports on known marketplace practices.

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