Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Electric Companies

AES Ohio
BBB Accredited BusinessNRRated by BBB
Visit Website(800) 433-8500Write a Review

About

This business has 2 alerts

Overview

AES Ohio

1065 Woodman Dr.

Dayton, OH 45432

Get Directions

BBB Accreditation & Rating

AES Ohio is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

Not Rated

Reasons for rating

  • BBB is evaluating a pattern of complaints before issuing a rating.
More InformationHow are BBB ratings calculated?

Join Trusted Businesses

Become BBB Accredited

About This Business

AES Ohio is the principal subsidiary of DPL Inc. (DPL), a regional energy provider and an AES company. AES Ohio, a regulated electric utility, provides service to customers in West Central Ohio.

BBB Accredited Since: 1/6/1925

Years in Business: 115

Products and Services

AES Ohio's automated phone system is available 24/7 for convenient self-service. Customer service agents are available Monday through Friday 8:00 AM to 5:00 PM excluding holidays.

Residential Customer Service: 800-433-8500

Business Solutions Center: 800-253-5801

Report an Outage: 877-4OUTAGE (877-468-8243); available 24/7

TTY-TTD: 800-750-0750

Business Details

Local BBB:
BBB of Dayton and Miami Valley
BBB File Opened:
3/23/1911
Business Started:
3/23/1911
Business Started Locally:
3/23/1911
Business Incorporated:
3/23/1911
Type of Entity:
Corporation
Alternate Names:
Dayton Power and Light Company
Dayton Power & Light, Inc.
Business Management:
Ms. Kristina Lund, President/CEO
Ms. Mary Ann Kabel, Director of Communications
Mr. Dereck Mobley
Ms. Jessica Gross, Team Leader Customer Service

Additional Contact Information

Principal Contacts
Ms. Kristina Lund, President/CEO
Customer Contacts
Ms. Mary Ann Kabel, Director of Communications
Ms. Jessica Gross, Team Leader Customer Service
Additional Phone Numbers
Other Phone: (800) 253-5801
Other Phone: (877) 468-8243
Other Phone: (937) 331-3900
Other Phone: (800) 424-5578
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Electric Companies, Electrical Power Systems Maintenance, Power Line Construction

Latest Reviews

  • Brandon M

    "AES is a horrible company price gouging and have lost power 4 times in one month lost all my food for my family called and waiting on the phone to a woman to just tell me she has no updates then hangs up on me ."

  • Zap B

    "Top 10 worst power companies to ever exist. The slightest bit of rain or wind and you can expect your power to be out for AT LEAST 5+ hours." ... Read full review

  • Anthony C

    "I live alone in a small apartment and have seen my bill go from 50-60 dollars a month to over 200 which is insane to me. I can NEVER log onto their website because it is always down and there's always an excuse." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.