Reviews

Review Details

• Review fromRiya S

  Date: 12/20/2023

  1 star

  Riya S

  Date: 12/20/2023

  When it to this car lot back in 2021 because I was told they could help with fix my jeep at the time. I was told they had to do all this stuff to it to the point had to get a vehicle. I purchased a vehicle from them my payments was coming out on time . There was an issue and I had reached out to them several times the repossessed my car I was able to get it back the same day fast forwarding I was real sick they repoed it again causing them to take even more money from me. Here we are about over two years later and I almost have the car paid off. I was yet sick again with COVID I emailed them letting them know I would be dropping off a payment. Then when I was at work they took my car . When. I called the girl I talked to wanted to act delusional like she didn’t know what was going on and acted like my email was never received which it was they could have helped prevented that. I have an illness that causes me not to function sometimes. But I still need my car to get my child and the crazy part is it’s the holidays why would you do something like that? These people are cool hearted scammers who need god in their lives and beg for forgiveness for their sins . And as in seeing other people reviews and the response from life affordable that is very unprofessional using the customers name by throwing them under the bus because people see how they truly are.

  Life Affordable Auto Sales LLC

  Date: 12/21/2023

  Dear Mariah,

  We hope this message finds you well, despite the challenging circumstances you're currently facing. We understand that dealing with a vehicle repossession can be a stressful experience, and we want to address your concerns as transparently as possible.
  Upon reviewing account, it has come to our attention that your contract was significantly past due, amounting to $734.50. Consistent and timely payments are crucial for maintaining the agreement outlined in your contract signed 6/08/21, and unfortunately, the repeated occurrences of non-payment have led to the necessity of repossession.
  It's essential to emphasize that our goal is not to create additional hardship for our valued customers but to ensure the fair and consistent application of our policies. Your bi-weekly payments of $175 are designed to keep your account current and prevent such situations.
  In light of the repossessions that have taken place multiple times, we strongly recommend reviewing your financial situation and reaching out to discuss potential solutions. We understand that unforeseen circumstances can arise, and we are here to work with you to find a manageable resolution.

  Thank you.