Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Cleveland Clinic is a non-profit academic medical center providing comprehensive clinical care, research, and education.

BBB Accredited Since: 12/2/1996

Years in Business: 105

Products and Services

Cleveland Clinic is a not-for-profit, multi-specialty academic medical center that integrates comprehensive clinical and hospital care with cutting-edge research and education. They offer medical services across a wide range of specialties, including heart, vascular, cancer, and neurological care, as well as digestive diseases, orthopedics, respiratory care, and urology. From women's health, dermatology, and head and neck treatments to wellness programs and ophthalmology, their team provides full-spectrum care to support patient health at every stage of life.

Photos and Videos

Business Details

BBB File Opened:
1/1/1961
Business Started:
2/1/1921
Business Incorporated:
2/10/1921
Type of Entity:
Corporation
Alternate Names:
Comprehensive Family Care
Willoughby Hills Family Health Clinic
Hillcrest Hospital
Cleveland Clinic-Lakewood
Euclid Hospital
South Pointe
Florida Weston
Medina General Hospital
Cole Eye Institute
Akron General
Ashtabula County Medical Center
ACMC Regional Home Health
Cleveland Clinic Home Care
Fairview Hospital
Marymount Hospital
Lutheran Hospital
Cleveland Clinic Health System
Clinic Physician Services
Business Management:
Ms. Flo Kemp-Stone
Ms. Lisa Scaffide, Manager-Service Relations

Additional Contact Information

Principal Contacts
Ms. Lisa Scaffide, Manager-Service Relations
Customer Contacts
Dr. Tomislav Mihaljevic, President/CEO
Additional Phone Numbers
Other Phone: (216) 444-2544
Other Phone: (440) 519-6800
Other Phone: (216) 986-4000
Other Phone: (440) 878-2500
Other Phone: (440) 204-7400
Other Phone: (216) 839-3000
Other Phone: (440) 943-2500
Other Phone: (216) 444-2200
Other Phone: (440) 695-4000
Other Phone: (440) 930-6800
Other Phone: (440) 543-8855
Other Phone: (440) 286-8511
Other Phone: (216) 636-5437
Other Phone: (216) 237-5888
Other Phone: (866) 434-2597
Other Phone: (216) 531-9000
Other Phone: (216) 696-4300
Other Phone: (216) 476-7000
Other Phone: (440) 729-9000
Other Phone: (440) 893-9393
Other Phone: (866) 320-4573
Other Phone: (440) 930-6250
Other Phone: (440) 997-2262

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 35.071569 for this business, issued by Ohio State Medical Board. The expiration date of this license is 1/1/2027.

Ohio State Medical Board

30 E. Broad Street, 3rd Floor

Columbus OH 43215

800-5547717

Fax: (614) 7285946

Website

Additional Information

Payment methods
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Debit Card
  • Discover
  • MasterCard
  • PayPal
  • Visa
  • Credit Card
  • Venmo
  • Invoice
Accepted Payment Methods:
Credit and Debit Cards: Visa, MasterCard, Discover, and American Express.
Digital Wallets: Apple Pay and Google Pay (available for online payments via MyChart).
Checks and Money Orders: Personal checks drawn from U.S. banks and official money orders.
Cash: U.S. currency (accepted in person only).
Bank Transfers: ACH and electronic wire transfers (available upon request through billing services).
Refund and Exchange Policy
No active refund or exchange policies are currently listed for this company.  

Latest Reviews

  • Erick L

    "Hello my name is REMOVED. I was an employee at the Fairview hospital/Cleveland clinic for about 14 years." ... Read full review

  • Brandon L.

    "Recently hurt my back and needed to go to the Er. I absolutely hate going to the doctors let alone an urgent care." ... Read full review

  • Linda C

    "Cleveland Clinic processed money from my account WITHOUT my permission. My account information is on their site to pay my co-pay visits." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.