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Business Profile

Beauty Supplies

Beauty Suppliers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beauty Supplies.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 32 total complaints in the last 3 years.
  • 16 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction--March 5, 2025
    The amount of sale--$26.86
    I had purchased a 5-pack of Philips respironics sidestream disposable cups for tubing + cup + mouthpiece 7 foot price without shipping and handling and tax was $17.99
    Nature of dispute--I received no confirmation email with an invoice; I have received no information about shipping--I have nothing indicating what I have purchased. I have made 2 attempts at trying to email the company without any response. The first email went through the "Contact Us Page" which listed a company address in Viet Nam, though on the page I saw when ordering was listed in Cleveland, Ohio.
    I wanted to see if I could cancel the order--this was the first email which I sent shortly after the order was placed.
    As previously noted--I have received no response to either email.
    I found this "company" during a google search for the nebulizer cups

  • Initial Complaint

    Date:01/28/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered two bottles of wave nouveau finishing lotion and of now I still haven't heard anything from them and I ordered this Nov.14/2024 I would love to have my money back or my merchandise

  • Initial Complaint

    Date:01/16/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    .date Sunday January 11th 2025
    Amount $14.30
    .org status on website
    Sent a question why this amount
    Appeared as pay pal when I used a cash card via company's contact page
    No reply
    No order number requested no reply via email to ************************ 

  • Initial Complaint

    Date:11/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nov. 11th 2024 I ordered and paid via PayPal for 2 boxes of 20 teabags each of Aveda comforting tea, from Beauty Suppliers, and have not received confirmation of order, or tracking information or my order.
    Payment was made and collected 11/15/2024.

  • Initial Complaint

    Date:11/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase online at beauty suppliers.org. I was charged $30.43 and initially I thought there was an order number and shipping tracking number but ultimately there was only an order number. The payment was through PayPal but there is no transaction record in PayPal but there is in my checking account linked to PayPal.

    I called the phone number and there was no answer. I emailed the company and received no response. This really seems like a scam and I can’t believe I would fall for something like this.

    The transaction record in my checking account says “****** ****** *********** ********** *CA”.

    I will try to contact my bank to dispute the payment.

  • Initial Complaint

    Date:11/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 10/20/24 received nothing as of now disputed charge w bank this AM 11/5/24 ... Called # provided answered w what is your name ...then the line is left open no responses

  • Initial Complaint

    Date:10/31/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a product " cans of hair spray". Never received and I have emailed numerous times and also called the number on there website. Every time I call a different voice answers but you can tell it is not a live voice.

  • Initial Complaint

    Date:10/25/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    placed order in the amount of $32.27 and found out seller is based in Viet Nam (**** **** ***)

  • Initial Complaint

    Date:09/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered essy natural eye cream from a beauty supply company in Cleveland, Ohio on 8/31. Received an email with a ****** transaction, which I don't have ******. I used my ****** debit card. Now it shows those company **** ***** ***..... who is this??? I have been sca.med. never received product and the tracking number is fake.

  • Initial Complaint

    Date:09/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered$30 worth of tone soap. They took the money via ******. The about page said it was located in Ohio
    The contact page has a Vietnam number & email
    I emailed rental refund since I did not receive a confirmation or any merchandise. I ordered 6 weeks ago.
    They do not respond

Beauty Suppliers is NOT a BBB Accredited Business.

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