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          ProSource Wholesale has 1 locations, listed below.

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            Business ProfileforProSource Wholesale

            Building Materials
            BBB accredited business

            Additional business information

            Additional Info:
            Ken Weisbacher is also identified in BBB files as the President of Carpetland and Big Bob's Carpets.

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 2/8/2021

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            ProSource Wholesale in Cincinnati, OH offers commercial distribution of flooring products.

            Business Details

            BBB File Opened:
            5/18/1998
            Years in Business:
            33
            Business Started:
            1/2/1991
            Business Incorporated:
            11/27/2017
            Accredited Since:
            2/8/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • KW Floorcoverings Inc.
            Business Management
            • Mr. Ken Weisbacher, Owner
            • Mr. Troy Haas, Manager
            • Ms. Michelle Gardner, COO
            • Mr. Kyle Hynden, Owner
            • Ms. Jamie Baker, Marketing Specialist
            Contact Information

            Principal

            • Mr. Ken Weisbacher, Owner
            • Mr. Troy Haas, Manager

            Customer Contact

            • Mr. Troy Haas, Manager
            Additional Contact Information

            Fax Numbers

            • (513) 326-3636
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Debbie O.

            1 star

            11/30/2023

            Jennie, the sales person I worked with on another job, shocked and disappointed me when I found out that she inflated the charge by 25% for flooring. It cost a $1.06 per square foot more than the exact same store charged in Louisville . I purchased 2000 square feet. The price was literally $2000 more than the exact same flooring as the Prosource in Louisville where I had moved to. I recall asking if I should go thru Louisville and she said no she could handle it. I wanted Jennie to have the sale, so I didn’t mind the $150 transit fee or higher Ohio sales tax. Trust and loyalty mean something, right? Apparently not . I came back to her because I trusted her and believed that customer loyalty counts. I believed her when she told me she would give me the best price. I only found out when I needed another box and called the local store in Louisville to pick up another box that I was taken advantage of. I now know that each store has a different owner.. so I guess I can see maybe a bit of fluctuation from one store to another. I sent an email to the salesperson including above facts and also ask “I don’t know if you have the ability to adjust the price and give me a reasonable refund . I am honestly so shocked.” I received zero response and zero acknowledgement. I suggest you check more than one store when buying from Prosource… sad state of affairs.

            Local BBB

            BBB Cincinnati

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