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Business Profile

Business Profile

Ritani, LLC

Jewelry Designers

Business Profile

Ritani, LLC

30 Dr Martin Luther King Blvd

White Plains, NY 10601-1400

Contact Information

30 Dr Martin Luther King Blvd

White Plains, NY 10601-1400

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BBB Rating & Accreditation

Accredited Since: 10/25/2011

Years in Business: 29

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

2.67/5

Average of 3 Customer Reviews

Customer Complaints

2 complaints closed in last 3 years

0 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 10/25/2011

Years in Business: 29

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Business Details

Location of This Business
30 Dr Martin Luther King Blvd, White Plains, NY 10601-1400

BBB File Opened:1/31/2011
Years in Business:29
Business Started:2/2/1992
Business Incorporated:3/22/2002
Accredited Since:10/25/2011
Type of Entity:Limited Liability Company (LLC)
Alternate Business Name
  • Electronic Commodities Exchange LP
Business Management
  • Mr. Joel Klein, President/CEO
Contact Information

    Principal

  • Mr. Joel Klein, President/CEO

    Customer Contact

  • Mr. Joel Klein, President/CEO
Additional Contact Information

Fax Numbers

  • (914) 948-7900
    Primary Fax

Email Addresses

  • Primary

Customer Complaints

2 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Billing/Collection Issues
Status: Answered
anonymous user
Complaint Details Unavailable
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Customer Reviews

3 Customer Reviews

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How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Jenn S

(2 stars)

12/10/2020

Bait and switch. Fake diamonds posted on their website. Really awful and stressful experience with Ritani. My brother placed an order for a ring and it was supposed to have shipped a couple weeks ago. Ritani claims they have an issue with their supplier and the diamond is going to be delayed by more than a month after much back and forth and offered an inferior diamond for the same price. After choosing another diamond available on their website and sharing the link with them, they didn’t follow up for a whole day then claim that the diamond is already spoken for. We could have placed another order in the time frame but probably the diamond was just a bait and switch anyways. Beginning to think they don’t own the diamonds they post as was mentioned in another review. Shady business don’t go with Ritani. Experience with ***** ***** was much better.
... Read More

Business Details

Location of This Business
30 Dr Martin Luther King Blvd, White Plains, NY 10601-1400

BBB File Opened:1/31/2011
Years in Business:29
Business Started:2/2/1992
Business Incorporated:3/22/2002
Accredited Since:10/25/2011
Type of Entity:Limited Liability Company (LLC)
Alternate Business Name
  • Electronic Commodities Exchange LP
Business Management
  • Mr. Joel Klein, President/CEO
Contact Information

    Principal

  • Mr. Joel Klein, President/CEO

    Customer Contact

  • Mr. Joel Klein, President/CEO
Additional Contact Information

Fax Numbers

  • (914) 948-7900
    Primary Fax

Email Addresses

  • Primary

Local BBB

BBB Serving Metropolitan New York

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.