Complaints
Customer Complaints Summary
- 142 total complaints in the last 3 years.
- 38 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/08/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I do not know who this collection company is and haven’t received any mail or other notifications from them informing of any debt I owe, they are making harassing calls to my cell phone, work phone family members that I have no clue how they got those numbers. Including my elderly mother. I am asking that all contact to my person phone, my work phone and any other people associated with me cease effective immediately. If they would like to communicate with me it can be done via US mail.
Business Response
Date: 06/09/2022
To Whom It May Concern:
A model validation notice was emailed to Ms. ******* on 6/7/22 to the email address confirmed on the complaint. In addition, there were only three telephone numbers ever contacted on the account in question. As requested, there will be no further telephone contact. The account is scheduled to be credit reported next month as stated in the initial notice. Should you have any questions or concerns regarding this matter, please feel free to contact me directly at ###-###-####.
Very truly yours,
Sean J W****
Managing Member
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