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Picturesongold.com

Jewelry Stores
Picturesongold.com manufactures and sells jewelry.
Accreditation
BBB accredited business

Accredited Since: 3/27/2009

Years in Business: 23

BBB Rating
A

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 33 Customer Reviews

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Overview

Picturesongold.com manufactures and sells jewelry.

Business Details

Location of This Business
1639 Richmond Road, Staten Island, NY 10304-2317

BBB File Opened:7/29/2005
Years in Business:23
Business Started:3/1/1997
Business Incorporated:1/1/1997
Accredited Since:3/27/2009
Type of Entity:Corporation
Alternate Business Name
  • SacredMedals.com
  • Pictures on Gold
  • Photograve Corp.
Business Management
  • Mr. Bernard Schifter, CEO
Contact Information

    Principal

  • Mr. Bernard Schifter, CEO
Additional Contact Information

Fax Numbers

  • (718) 667-4819
    Primary Fax

Phone Numbers

Customer Complaints

32 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Answered
anonymous user
I am very upset with how everything was handled. After my dad passed I wanted to get a 10k charm with his thumb print on it, so I ordered one from Picturesongold.com. Not only was it extremely late, I just now got a gold chain and ready to put it on. Take it out of the box and its tarnished, looks horrible. black all around the edges, and the clasp that the chain goes threw is broken. It looks like the whole thing was rushed and not done properly. The charm itself falls off the clasp. Have called several times about the situation and just get the run around every single time. Right now I am out 168 dollars this situation needs to be addressed and fast.
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Customer Reviews

33 Customer Reviews

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How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Diane Y

08/29/2020

Very “POOR “quality not as described. Thought they would work with me after contacting them only to be told of all the charges to return. I knew I would pay to return to them but they wanted to charge a 20% restocking fee and because they sent it with free shipping they wanted to recoup that charge as well. So It was not cost effective to return. They will probably break the first time if worn. CHEAP. ..shop elsewhere and save$$
... Read More

Business Details

Location of This Business
1639 Richmond Road, Staten Island, NY 10304-2317

BBB File Opened:7/29/2005
Years in Business:23
Business Started:3/1/1997
Business Incorporated:1/1/1997
Accredited Since:3/27/2009
Type of Entity:Corporation
Alternate Business Name
  • SacredMedals.com
  • Pictures on Gold
  • Photograve Corp.
Business Management
  • Mr. Bernard Schifter, CEO
Contact Information

    Principal

  • Mr. Bernard Schifter, CEO
Additional Contact Information

Fax Numbers

  • (718) 667-4819
    Primary Fax

Phone Numbers

Local BBB

BBB Serving Metropolitan New York

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.