Business Profile
Paychex, Inc.
Contact Information
911 Panorama Trl S
Rochester, NY 14625-2311
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Accredited Since: 10/15/2010
Years in Business: 50
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints
255 complaints closed in last 3 years
84 complaints closed in last 12 months
BBB Rating & Accreditation
Accredited Since: 10/15/2010
Years in Business: 50
Customer Reviews are not used in the calculation of BBB Rating
Overview
Services For Payroll
Human Resources
Benefit Outsourcing Solutions And Business Insurance
Business Details
This is a multi-location business.Need to find a different location?
Headquarters
911 Panorama Trl S, Rochester, NY 14625-2311
| BBB File Opened: | 7/18/1997 |
|---|---|
| Years in Business: | 50 |
| Business Started: | 1/1/1971 |
| Business Started Locally: | 1/1/1971 |
| Business Incorporated: | 1/1/1983 |
| Accredited Since: | 10/15/2010 |
| Type of Entity: | Corporation |
Alternate Business Name
- ePlan Services, Inc
- Paychex of New York LLC
Business Management
- Mr. Martin Mucci, CEO
- Becky Kaser, Manager of Client Relations
Contact Information
- Mr. Martin Mucci, CEO
Principal
- Becky Kaser, Manager of Client Relations
Customer Contact
Additional Contact Information
Fax Numbers
- (585) 383-3672Primary Fax
- (303) 830-9071Other Fax
Phone Numbers
- (518) 869-5900Other Phone
- (716) 688-0025Other Phone
- (607) 771-0965Other Phone
- (315) 453-6232Other Phone
- (901) 753-2291Other Phone
- (888) 827-4749Other Phone
- (303) 830-9070Other Phone
- (585) 444-2700Other Phone
Email Addresses
- Primary
- Complaint
- Inquiry
Customer Complaints
255 Customer Complaints
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Most Recent Customer Complaint
06/03/2021
Customer Reviews
124 Customer Reviews
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Most Recent Customer Review
JG
06/08/2021
Business Details
This is a multi-location business.Need to find a different location?
Headquarters
911 Panorama Trl S, Rochester, NY 14625-2311
| BBB File Opened: | 7/18/1997 |
|---|---|
| Years in Business: | 50 |
| Business Started: | 1/1/1971 |
| Business Started Locally: | 1/1/1971 |
| Business Incorporated: | 1/1/1983 |
| Accredited Since: | 10/15/2010 |
| Type of Entity: | Corporation |
Alternate Business Name
- ePlan Services, Inc
- Paychex of New York LLC
Business Management
- Mr. Martin Mucci, CEO
- Becky Kaser, Manager of Client Relations
Contact Information
- Mr. Martin Mucci, CEO
Principal
- Becky Kaser, Manager of Client Relations
Customer Contact
Additional Contact Information
Fax Numbers
- (585) 383-3672Primary Fax
- (303) 830-9071Other Fax
Phone Numbers
- (518) 869-5900Other Phone
- (716) 688-0025Other Phone
- (607) 771-0965Other Phone
- (315) 453-6232Other Phone
- (901) 753-2291Other Phone
- (888) 827-4749Other Phone
- (303) 830-9070Other Phone
- (585) 444-2700Other Phone
Email Addresses
- Primary
- Complaint
- Inquiry
Business Categories
Local BBB
BBB of Upstate New York
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As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.