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Find a Location

AlbumSaver has 1 locations, listed below.

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    • AlbumSaver

      620 Park Ave. PMB 177 Rochester, NY 14607

    Customer ReviewsforAlbumSaver

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    5 Customer Reviews

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    • Review from Suzanne P.

      2 stars

      05/27/2022

      I purchased 2 Album Saver some time ago and tonight I finally got around to trying it out. I selected several folders for it to ignore so that helped but then it went on to copy numerous icons from a few programs and other copy icons from programs that were installed on the computer. Took me a bit to delete all the crap so there were only pictures. The Videos went ok though. Sadly, I don't see a way to install the pictures on the AlbumSaver to another computer, and there's also no way to select more than one thing at a time to delete. What was nice is the one folder I wanted to save wouldn't fit on a DVD or a CD, and the AlbumSaver has space to spare. But would I recommend. Nah, can't say I would. I would prefer a ******* 1TB Ultra Dual Drive Luxe USB 3.1 Flash Drive (USB Type-C / Type-A) instead.
    • Review from Lloyd R

      1 star

      01/01/2022

      I wish I’d checked with BBB first. I could have done what their software does by just copying all my picture to a $15 flash drive. I don’t need a subscription I’m paying for ICloud service. My 14 day return is running out and I haven’t received anything, not even an automated response. The restocking fee is 15% and there isn’t a contact phone number. Trust your instincts on this vendor…smells a little fishy. I will take the 15% loss, I would just like the rest (over $100) back. Please post this as a warning to others. ***** * Order#*****
    • Review from Marvin G

      2 stars

      10/25/2021

      The jury is still out on the use of the actuall AlbumSaver, but, the problem was that I couldn't order their product with out signing up for their "protect plus" plan. As I understand it, it is an on line back up system to help you secure your photos and maybe help organize them. (?) They do offer a week or two free trial as it seems, but if you don't cancel before the deadline you will be charged for the next month's prescription. They are supose to send a notice when this is to take effect to let you know. Not saying one wasn't sent, but I didn't see one come through. I was then charged for the next month's presctiption. In fairness, I complained the above to them and they did cancel and refund my money. I didn't even try it. Not as tech savy as most people are. So here is my real complaint. Is it legal or ethical for them the force someone to take a cancilable prescription even if they know they don't want it? I could not get the product unless I signed up for it. As I said, everything has been reconciled, but still don't believe they should be able to do business that way. I would prefer trying the free trial then negotiating on signing up. Thanks. Have a blessed day, ****** 

      AlbumSaver Response

      01/07/2022

      Dear ******, I'm sorry to hear that you had trouble with your order. AlbumSaver Protect Plus is the newest addition to the AlbumSaver family. We made you an offer during the checkout flow. Accepting the offer is completely voluntary. We do not force you to buy it in order to purchase AlbumSaver. On our offer page, we also did clearly explain the terms and conditions: AlbumSaver Protect Plus subscription comes with a 14-day trial card delivered with your AlbumSaver shipment and renews at a monthly rate of $14.99 at the end of your trial, or after 30 days if you have not used your trial. You will not be charged for AlbumSaver Protect Plus with your order today. If you are interested in the offer you can simply click on "yes, I want it", if you're not interested, you could click on "no, thank you". Please be kindly reminded that after the purchase you received an order confirmation email with all the details listed. Our Refund Policy is accessible at all times: https://**********.com/pages/plus-refund-policy We hope we were able to answer your questions. If you have additional questions or concerns please contact our customer care team. Kind regards, AlbumSaver Team
    • Review from Mary V

      1 star

      08/30/2021

      Do not buy this product, it's defective and when you ask for a refund you get no response. This is a total rip off!

      AlbumSaver Response

      08/31/2021

      Dear ****, I'm sorry to hear that you're unhappy with your AlbumSaver. I can see that our customer support team is in correspondence with you and trying to solve the issue. We hope that the instructions we sent you have fixed the issue. Do not hesitate to contact our customer support at any time if you have additional questions. Best regards, AlbumSaver Team
    • Review from Melissa M

      1 star

      05/07/2021

      WARNING: DO NOT BUY ANY PRODUCTS FROM ALBUMSAVER.COM The product was defective right out of the package. I have contacted them via their stupid email several times i was contacted through email and i added my info they asked for and absolutely nothing else has happened. I paid $114.00 for a defective product. I warn any one against buying this product or any product that has no phone number for contact. I told them i wanted a refund and i wouldn't give a bad review but since im getting zero response im going to try to keep as many people from this fraud as i can. I want my money back!! I feel so ripped off and so violated that it stresses me out to the core and my anger and pure frustration is through the roof. All i wanted was to store my photos off my phone. And not only am i out of my money I still have the same problem with my phone storage at 99% and i cant even buy another gadget from another company because this place wont give my refund for their non working crappy product. Id of been a custoer for life but im totally opposite and im out to stop people from buying from this company.. any of their products. I also seen they responsed to a customer complaint on here how they responded promptly to an email but its a lie because you can respond to an email with out actually being helpful in any sort of way which is exactly what they do.

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