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          RodentX Wildlife Control has 1 locations, listed below.

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            Business ProfileforRodentX Wildlife Control

            Rodent Control

            At-a-glance

            Customer Reviews

            3.14/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            17 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            RodentX Wildlife Control is a professional wildlife removal and exclusion company that eliminates mice, rats, bats, squirrels, and raccoons from homes and businesses. We provide humane solutions to rodent problems by using traps or exclusion techniques to remove them safely from your property. Our services also include cleaning up after rodents, bats, or wildlife and providing insulation services to prevent future intrusions. Our team of technicians is available 24/7 and can provide same-day service when needed. Contact us today for more information or to schedule an appointment.

            Business Details

            BBB File Opened:
            8/25/2021
            Years in Business:
            2
            Business Started:
            4/1/2021
            Business Incorporated:
            4/20/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Dikeedrin Flores, Owner
            Contact Information

            Principal

            • Mr. Dikeedrin Flores, Owner

            Customer Contact

            • Mr. Dikeedrin Flores, Owner
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Pest control

            Customer Complaints

            17 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/24/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            Contracted Rodent X to perform rodent removal for bat infestation in August 2023. 6 months later we continue to have bats in attic and ceiling. The warranty was for 1 year.

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joann G

            2 stars

            10/09/2023

            I contacted this company via ****. They responded quickly but that is where it ended. I had a critter in my attic that is why I contacted *****  The first person came quickly but the critter found it's way out but the guy told me that there was alot of places it could get it so I hired them to do the job. I had to wait 2 weeks before someone came. I arranged my schedule and they changed the time so I has to rearrange my schedule again. When they were done, in 10 minutes, they did not even go in the attic or on the roof. So I called them back and explained to them and they came back again in 2 weeks changing the time. When the second guy came he did not know what was suppose to be done so I had to show him the estimate that was sent to me so he knew what had to be done. He could not due it so again another appointment had to be made. This went on from June to August. A 30 minute job at most took three months. I failed to mention that they wanted the full price of $1,500 , which I now think is high, before they started. I explained that was not happening so we agreed half at first then they wanted the balance before they completed. Again I told them no way so they agreed to wait until the job was done. I sent them a check for the balance and advised them I wanted an invoiced marked PAID IN FULL for which I am still waiting. I have called numerous times and all I get is the answering machine in which I have left messages. As of today I have received nothing and still getting the machine. All I want is the invoice marked paid in full and getting nowhere.

            Local BBB

            BBB of Upstate New York

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