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Business Profile

Dumpster Services

Waste Solutions 123

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dumpster Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/12/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered and received a waste dumpster and paid for 14 days. I confirmed the pickup of dumpster on the 14 th day. They picked it up days early. I had a work crew on site to load dumpster. With no dumpster I had to pay the crew anyways. I called and spoke with 4 different reps from ws123 and all of them lied about return of ******** and then started blowing me off. Mysteriously all there reps phones cannot receive voice mail. I need a refund for early pickup and $600 for crew costs. I find that these kinds of companies are rotten from the top down.

    Customer Answer

    Date: 04/07/2023

    Better Business Bureau:

    At this time, I have not been contacted by Waste Solutions 123 regarding complaint ID ********.

    Sincerely,

    *********************

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