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Business Profile

Resume Services

Talent Worldwide, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Resume Services.

Information and Alerts

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

F

Reasons for Rating

  • Failure to respond to 13 complaint(s) filed against business
  • 13 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Service Area

  • NY

Alert Details

This business has 1 alert.

Pattern of Complaints

BBB files indicate a pattern of complaints concerning product quality and customer service for Top Resume. Consumers are telling BBB about their experiences after using this company's resume-writing services. Many complaints allege that they received unsatisfactory material provided by the company (resume, cover letter) which contain some or all of the following: grammatical/punctuation errors; insufficient job history/experience; inaccurate skill descriptions. These consumers also tell BBB about the difficulties they encounter when attempting to work with TopResume's customer service department to address their concerns or request a refund, and so they must turn to BBB for assistance.


As of July 2022, consumers continue to complain to BBB about the common problems with the company's services, such as inadequate resume re-writes including misspellings, poor grammar, and inaccurate work history representations. Consumers describe the difficulties they experience in attempting to get timely responses from staff assigned to their projects and report persistent issues with refund requests from the company.

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