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Find a Location

CoverWallet, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CoverWallet, Inc.

      100 Ave. of the Americas, Floor 16 New York, NY 10013-1689

      BBB Accredited Business
    • CoverWallet, Inc.

      412 Linden Ave. Rochester, NY 14625

    • CoverWallet, Inc.

      1 Liberty Plz Ste 3201 New York, NY 10006-1404

      BBB Accredited Business

    Customer ReviewsforCoverWallet, Inc.

    Insurance Agency
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

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    149 Customer Reviews

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    • Highest Rating
    • Lowest Rating
    • Review from Joanne Z

      5 stars

      01/23/2024

      Quick response to my coverage needs and fast service in providing my certificate of insurance. Cost of the insurance was priced competitively. ******************* was a good representative.
    • Review from Eleanor K

      1 star

      12/05/2023

      I had a renewal withdrawn from my PayPal a month in advance of policy expiration and without authorization. When a refund was requested, all that was sent was a small amount likely representing the last month of the active policy. Two weeks later and I'm still waiting for the refund. Called and was told they would try to expedite it.

      CoverWallet, Inc. Response

      12/11/2023

      Thank you for your feedback and I'm sorry you had a bad experience with CoverWallet. Our ****************** team will be reaching out to you shortly. If you should have any other questions or comments, please reach out to the Feedback team at *********************************
    • Review from Jorge J

      5 stars

      05/26/2023

      Great fast reliable service every time. I highly recommend this company
    • Review from Robert W

      5 stars

      05/26/2023

      I have been with them for a few years and the customer service has been right on time.
    • Review from Jonathan W

      5 stars

      05/25/2023

      They make corporate insurance easy and economical. I never have problem getting a prompt, accurate response.
    • Review from Brian F

      5 stars

      05/04/2023

      Very patient and thorough. Two things I really appreciate. Great job.
    • Review from Sylvette R

      5 stars

      04/27/2023

      Excellent customer service. Promptness response on any of questions and issues. Thanks.
    • Review from Daniela V

      5 stars

      04/25/2023

      I became a client last year and this is the second time I receive VIP treatment! The fast, communicative team is very helpful, and the platform is simple to use! Thank you!
    • Review from Liza Z

      5 stars

      04/05/2023

      Quick respond and get what I need within 1 hour.
    • Review from Elena M

      5 stars

      04/04/2023

      It was extremely easy to go online and remove one of my vehicles from the policy since it was sold. Then very efficiently a representative sent me an email confirming the removal.

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