ComplaintsforChic NYC
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Complaint Details
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Initial Complaint
10/19/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello! My name is ***********************, I would like to informe that Miss April, a representative of Chic NYC Runaway, sent me several email in June 9 2020 for convincing me to join the company as a royal ambassador, if I buy an item from online store by using the royal promo code. So, I accepted her demande, and I bought a Polo t-shirt for 47,74 USD$ in June 13 2020, that means more than a year, and until now, I didn't receive the item, and when I try to contact the customer service, they don't even answer me at all!! So, I would like from you to help to gain my refund, because I paid 47,74 USD $ for just becoming anambassodor, and I was fooled and scamed by this company!!! So, I'm waiting for your response as soon as possible!! Thanks!!Initial Complaint
07/22/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date of Transaction: July 16th, 2020 The amount of money you paid the business: $37.25 What the business committed to provide you: An XL tank top to rep their brand as well inclusivity to several lists for a brand ambassador What the nature of the dispute is: Not only have they stopped communication, I now recieve mailer demons when trying to find out about my tank top or a refund Whether or not the business has tried to resolve the problem: They said 'They will update and send your tracking number as soon as possible' in September, but communication stopped since then. Account/order/tracking number: Order #*****, no tracking number provided.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.